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User review of Lightspeed Retail

Great Program

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like that I can see all the inventory in real time. I also like that I can use it in 2 places at once when I am at an event but the shoppe is still open.

What aspects are problematic or could work better?

I would like to be able to use more SKUs per item.

What features/services would you like to see in future versions of this product?

The ability to open the cash drawer without printing paper. Most of my customers are environmentally conscious and they don’t want receipts.

What specific problems in your company were solved by this product?

Time at check out has been reduces, stock control and accounting have been made easier with this.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

Around $3k

What is your total annual cost for using this product?

Around $3k

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Yes, I can’t remember

FEATURE DETAILS

POS

Sales Reporting and Analytics
5
amazing
Customer Management
5
amazing
Employee Management
5
amazing
Inventory Management
4
very good
Point of Sale
4
very good