Great software, great company

What are the best aspects of this product?

I own The Gun Garage LLC in Sierra Vista, AZ. I've been using Lightspeed POS for a few months now, and I have to say I'm extremely pleased. It's easy to use, VERY thorough in it's details and capabilities and the reports are extensive. My accountant loves the reports too because they are easy to understand and process the information from. I have to say though, my favorite part is the service tracking for my workorders. I sell, and also repair and lightspeed helps me track both efficiently and effectively. Oh, and having used another POS before, Lightspeed helped make the transition super easy with training and importing to help me not miss a beat as I transitioned. Customer service is very good too, if I have any questions, I just pick up the phone and call. There's always someone helpful answering.

What aspects are problematic or could work better?

I would like to see them add totals to the reports when exported, as it is now, I have to copy and paste them, but the company is aware and it sounds like they will likely fix this in the future.

What features/services would you like to see in future versions of this product?

I can't really think of any, the product is great.

What specific problems in your company were solved by this product?

Lightspeed is an excellent platform, the inventory system is well built and robust. I really like that.

Are you a current user of this product?

Yes