User review of Lightspeed Retail

Great software & great support

- by Chris Kinman

What are the best aspects of this product?

Inventory management, Sales screens, Basic reporting is helpful, and Support is phenomenal.

What aspects are problematic or could work better?

This system will not allow for negative on hands in your inventory.

What features/services would you like to see in future versions of this product?

Bin locations for specific products that can be searched and reported by. Gift cards are not available to use online.

What specific problems in your company were solved by this product?

Many as our old system was very limited in capabilities and inconsistent in usage.

Are you a current user of this product?

Yes

Did your company use a different software before this one?

Yes

What software did you use before?

MOM by Dydacomp

Why did you decide to change it?

The other system was not getting the job done and was pricey.

Are you satisfied with the change?

Absolutely!

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C