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User review of Lightspeed Retail

Lightspeed is great POS system that is easy to use

- by Mona Mansur

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Easy to use and teach employees. Keeping track of sales and employees.

What aspects are problematic or could work better?

Intagration with ecommerce

What features/services would you like to see in future versions of this product?

Paymenet plan

What specific problems in your company were solved by this product?

Its a start up company so everything is still new

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

2000

What is your total annual cost for using this product?

1500

Did you get any discount for this product? How much?

10%

FEATURE DETAILS

POS

Sales Reporting and Analytics
3
ok
Employee Management
4
very good
Inventory Management
3
ok
Point of Sale
4
very good