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User review of Lightspeed Retail

Lightspeed just works for us everyday we turn it on. It handles all of our business needs.We love it

- by Adam Kohn

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The ease of use. The consistency. The customer support. The simplification of my end of the day 'closing' the register. The ease of the monthly reports.

What aspects are problematic or could work better?

I really don't have any 'problematic' or 'could work better' areas of the software. It does exactly what I need it to do, everyday.

What features/services would you like to see in future versions of this product?

In the reports section, it could be a little simplified. I'm not saying it's difficult. It just took me the longest to learn to get the most information out of.

What specific problems in your company were solved by this product?

About four years ago, customer service seemed to be a little bit of a hassle to get on the phone. That issue has definitely been resolved.Every time ( If ever; which is rare ) I call support, my questions and/or problems are always taken care of immediately.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Sporting Goods

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

$4000.00(4yr)

What is your total annual cost for using this product?

$1000.00

Did you get any discount for this product? How much?

I did but don't recall

FEATURE DETAILS

POS

Sales Reporting and Analytics
5
amazing
Customer Management
5
amazing
Employee Management
5
amazing
Inventory Management
5
amazing
Point of Sale
5
amazing