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User review of Lightspeed Retail

Lightspeed – Love this program

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Lightspeed allows me to keep an eye on my inventory and helps me close at the end of the night. It keeps us accountable at the end of the night and acts as a quick audit (product used should match money collected). Customer service has been great and they are available 24/7 - great for our venue as we would need the help after usual business hours.

What aspects are problematic or could work better?

As we customized the program for our needs - we don't use a lot of the restaurant features - we use only for our bar. I wish the cost could be adjusted or they had a separate feature for just bar.

What features/services would you like to see in future versions of this product?

Perhaps a link to our supplier to automatically re order what we need?

What specific problems in your company were solved by this product?

Inventory Control
Auditing
POS Terminal Use.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Events Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

PRICING & COSTS

What was the cost of implementing this product?

We used an existing Ipad we had - so no cost to us.

What is your total annual cost for using this product?

Just over $1,000

Did you get any discount for this product? How much?

no

FEATURE DETAILS

No information provided by the reviewer.