User review
of Lightspeed Retail
Lightspeed POS
-
by emily hathcock
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
We use the analytics of Lightspeed everyday to make buying, marketing, and sales decisions. Having a cloud based POS system at my finger tips wherever I go has been a game changer.
What aspects are problematic or could work better?
entering purchase orders takes some time and could be streamlined.
What features/services would you like to see in future versions of this product?
Faster purchase order entry.
What specific problems in your company were solved by this product?
I can work from anywhere. Run cc's, upload to our website, check my inventory... literally anywhere, and as a working mom that's really important.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Retail
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Artisan by certek
Why did you decide to change it?
We needed a cloud based solution.
Are you satisfied with the change?
Absolutely
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
13000.00 spaced over 3 months
What is your total annual cost for using this product?
none paid for upfront
Did you get any discount for this product? How much?
I think 10 or 15% was our discount The longer the contract the better the discount
FEATURE DETAILS
POS
Sales Reporting and Analytics amazing
5
Customer Management very good
4
Employee Management very good
4
Inventory Management amazing
5
Point of Sale amazing
5
