User review
of Lightspeed Retail
Lightspeed POS easy & efficient
-
by Heidi Geffen
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
It's intuitive and user friendly. Very easy to create purchase orders, receive orders, and manage inventory. Updates happen seamlessly. Easy to check daily activity from iPhone, iPad or other computer.
What aspects are problematic or could work better?
Because I use a different format for my website, I do need a gateway to process credit cards for both, incurring an extra expense.
What features/services would you like to see in future versions of this product?
I am completely satisfied, but am always happy with any upgrades along the way.
What specific problems in your company were solved by this product?
Tracking inventory.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Retail
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
$2000.
What is your total annual cost for using this product?
$1200.
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
I got a discount for purchasing a year up front.
FEATURE DETAILS
POS
Sales Reporting and Analytics amazing
5
Customer Management amazing
5
Employee Management amazing
5
Inventory Management amazing
5
Point of Sale amazing
5
