User review
of Lightspeed Retail
Lightspeed Retail
-
by Troy Stegner
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Lightspeed provides me with the means to have a POS, track inventory, track employee hours, run reports, and more all from anywhere with an internet connection.
What aspects are problematic or could work better?
The only downfall is the price, but I still wouldn't pick any other POS software.
What features/services would you like to see in future versions of this product?
Currently (2021) they do not have a customer wishlist that is shareable with friends and family. This would be a huge help in selling online.
What specific problems in your company were solved by this product?
tracking employee hours, creating store specific bar codes, ecom, inventory tracking.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Retail
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
price depends on what is used, we keep adding more and more functionality.
What is your total annual cost for using this product?
$2,000
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
discount goes up with more add-ons
FEATURE DETAILS
POS
Sales Reporting and Analytics amazing
5
Customer Management amazing
5
Employee Management amazing
5
Inventory Management amazing
5
Point of Sale amazing
5
