User review
of Lightspeed Retail
Lightspeed Retail POS
-
by Anthony Benken
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Customer service is terrific. Ease of report generation is a plus.
What aspects are problematic or could work better?
Should you lose internet connectivity, you are in trouble...so have a plan for that!
What features/services would you like to see in future versions of this product?
ability to split a bill on the same type of credit card (i.e. 2 visas)
What specific problems in your company were solved by this product?
Cloud based is great for me.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Retail
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Microsoft RMS
Why did you decide to change it?
No cloud storage
Are you satisfied with the change?
yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
2500/2 years
What is your total annual cost for using this product?
1250
Did you get any discount for this product? How much?
pre-payment
FEATURE DETAILS
POS
Sales Reporting and Analytics amazing
5
Customer Management ok
3
Employee Management very good
4
Inventory Management very good
4
Point of Sale very good
4
