User review
of Lightspeed Retail
Outstanding POS system!
-
by Dan Sirkin
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Easy to use. Work remotely. Run any kind of report needed.
What aspects are problematic or could work better?
Web-based system can be slow during peak traffic times
What features/services would you like to see in future versions of this product?
A cleaner link between ecommerce and pos
What specific problems in your company were solved by this product?
Working remotely has made life so much easier
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Retail
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Microsoft RMS
Why did you decide to change it?
Needed a more powerful and flexible system
Are you satisfied with the change?
Completely!
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
$1200
What is your total annual cost for using this product?
$2500
Did you get any discount for this product? How much?
15% for a 2 year contract
FEATURE DETAILS
POS
Sales Reporting and Analytics very good
4
Customer Management very good
4
Employee Management very good
4
Inventory Management amazing
5
Point of Sale amazing
5
