Recommended

What are the best aspects of this product?

I've been very pleased with Lightspeed's capabilities, accessibility & overall functionality. We've been with Lightspeed going on two years now and remain content with our decision. Their reporting and ease of use are my favorite features.

What aspects are problematic or could work better?

My main complaint is the price, but after closely reviewing several other options when shopping for a POS system it was clear that you get what you pay for in this realm. Do be prepared to be patient getting customer support once you're a customer - there's always a wait, but once you reach someone, they have spectacularly friendly & knowledgeable representatives.

What features/services would you like to see in future versions of this product?

Some additional, more specific at-a-glance reporting & more graphic representations of some reports would be valuable.

What specific problems in your company were solved by this product?

I needed a solution that allowed me to run reports and see what was happening at any given time remotely, which Lightspeed allows for.

Are you a current user of this product?

Yes