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User review of LiquidPlanner

Fair, but not so intuitive

- by Blanche

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I’m satisfied with people’s estimations and the automated schedules I am receiving. I am also a fan of the dashboard they introduced recently, even if I have a batch of scrum features left to try.

What aspects are problematic or could work better?

I thought it would be more intuitive, but it requires even regular users to have expert knowledge. It took me a lot of training to adopt the skills, and I am still making mistakes (considering that I’m only using My Work, imagine what would happen if I had to master the entire software!). I expected a wider perspective of the projects I am working on, but it seems they only want me to know what I am doing.
And the biggest minus-there is no way to export original estimates! The baseline data threshold is 60+, which also spoils the picture. I follow the workspace, but I always feel like I’m missing on something. I could really use a change notify tool.

What specific problems in your company were solved by this product?

The goal was to create estimates, and we got that. I think scheduling is also doing a good job for everymen back in the office.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.