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Listrak Review

Listrak
Our score: 8.5 User satisfaction: 98%

What is Listrak?

Listrak is an online digital marketing automation solution designed specifically for online and omnichannel retailers. Listrak specializes in crafting personalized solutions to drive marketing campaigns for high volume retailers, which consist mostly of large retail players that aim to target their audience using omnichannel marketing across social, email, and mobile platforms.

Overview of Listrak Benefits

Unlike most popular email marketing solutions, Listrak offers much more than just email. This marketing automation platform integrates elements of social as well as mobile marketing as part of their solution, giving businesses wider coverage while reporting tools and analytics help determine and accurately identify target customers and prospects.

Listrak offers solutions that are tailored to meet specific needs and requirements of retailers, enabling marketers to deliver seamless and personalized experience for their clients and prospective buyers across each and every customer touchpoint.

Overview of Listrak Features

  • Content Personalization
  • Cross-Channel Orchestration
  • Retail Solutions and Campaigns
  • Reporting and Analytics

Listrak Position In Our Categories

Because businesses have unique business requirements, it is only sensible they abstain from purchasing a one-size-fits-all, ”best” solution. Just the same, it would be futile to try to stumble on such application even among branded software systems. The practicable thing to undertake would be to shortlist the several major functions which need investigation like critical features, costing, skill ability of staff members, business size, etc. Next, you should double down on your product research exhaustively. Have a look at some of these Listrak analyses and look into the other software programs in your list in detail. Such comprehensive research can make sure you take out ill-fitting applications and buy the system that provides all the features you require business requires.

Position of Listrak in our main categories:

TOP 200

Listrak is one of the top 200 Marketing Software products

Listrak is also listed in the following subcategories:

There are well-liked and widely used solutions in each software category. But are they necessarily the best fit for your enterprise’s unique requirements? A market-leading software product may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly shell out for popular systems. Read at least a few Listrak Marketing Software reviews and mull over the aspects that you want in the software such as the price, main tools, available integrations etc. Then, choose a few apps that fit your wants. Try out the free trials of these apps, read online reviews, get information from the vendor, and do your homework systematically. This exhaustive research is certain to assist you choose the most excellent software platform for your firm’s special wants.

How Much Does Listrak Cost?

Listrak Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing is available on by quote basis. Contact Listrak directly for more pricing information.

User Satisfaction

Positive Social Media Mentions 57
Negative Social Media Mentions 1

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Listrak reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Listrak. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Listrak Comparisons

Listrak user reviews

Listrak is number one marketing tool

Read full review >
Misty
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: More than 100 Employees Industry: Consumer Electronics

I enjoy using this product

Read full review >
Billy
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2019 Company Size: More than 100 Employees Industry: Retail

We managed to increase our email list thanks to Listrak

Read full review >
Howard
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.09.2019 Company Size: 1-10 Employees Industry: Renewables & Environment

Great marketing solution

Read full review >
Tammy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2018 Company Size: More than 100 Employees Industry: Consumer Goods

Great solution for email marketing

Read full review >
Charlie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2018 Company Size: More than 100 Employees Industry: Publishing

What are Listrak pricing details?

Listrak Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing is available on by quote basis. Contact Listrak directly for more pricing information.

What integrations are available for Listrak?

Listrak offers integration with the following business systems and applications:

  • Demandware
  • Magento
  • 3DCart
  • AbleCommerce
  • American Eagle
  • ATG
  • Bigcommerce
  • CoreSense
  • Miva
  • NetSuite
  • OSCommerce
  • Shopify
  • ShopVisible
  • Upshot Commerce
  • Venda
  • Volusion
  • WebLinc
  • ZNode
  • BazaarVoice
  • Curalate
  • Custora
  • FreshAddress
  • Google Analytics
  • Live Intent
  • Monsoon Commerce
  • Olapic
  • Omniture
  • Return Path
  • Salesforce
  • SLU Systems
  • Social Annex

Listrak average rating:

Average score
5/5 (6 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Cynthia

PROS: User friendly and customizable tool. Their customer service is great and personalized and that means that we have our own manager who is available any time, he is detailed and responsive to our needs. We had some suggestions and they implemented them, for e.g. they improved the ROI and step by step training on how to increase sales from different channels.

CONS: The mobile app was better.

Reviewed 2 years ago

Read full review >

The least favorable review

Billy

PROS: I like the ability to see a full image of the sent emails with detailed results. With heat map I can see what information is and what is not eye catching to my audience. Their support team is great and always responsive. Once I had some issue with the emailing and when I contacted the service at 11pm I received follow-up call and email explanation on what happened and how I can solve the problem, then after some time they checked to see if the problem was still there.

CONS: I would like to see reminders for skipped boxes, because sometimes I can leave the Google Analytics Campaign Name tab blank. I believe these reminders will be very useful in the long run. Also, the system shows different results at different screens, for e.g. there are different results for clicks, reads and opens on my screen and different on my boss’ screen.

Reviewed 5 months ago

Read full review >

More reviews from 6 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Listrak is number one marketing tool

Read full review >
Misty
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: More than 100 Employees Industry: Consumer Electronics

PROS: Listrak is #1 when it comes to automated campaigns like: shopping cart campaigns, purchase campaigns and others. They offer easy solution, guidance and practice so you can achieve great results. This was the main reason why we started to use Listrak. When it comes to functionality, this platform is excellent for making critical tasks, for e.g. A/B testing easy to understand. I highly recommend this product to everyone.

CONS: I think we will get new manager because the Listrak is growing. I am afraid that he will need some more time to learn how to use this platform. But on the other hand, we like the idea of new manager because he can give some fresh ideas.

What do you think about this review? Great Poor

I enjoy using this product

Read full review >
Billy
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2019 Company Size: More than 100 Employees Industry: Retail

PROS: I like the ability to see a full image of the sent emails with detailed results. With heat map I can see what information is and what is not eye catching to my audience. Their support team is great and always responsive. Once I had some issue with the emailing and when I contacted the service at 11pm I received follow-up call and email explanation on what happened and how I can solve the problem, then after some time they checked to see if the problem was still there.

CONS: I would like to see reminders for skipped boxes, because sometimes I can leave the Google Analytics Campaign Name tab blank. I believe these reminders will be very useful in the long run. Also, the system shows different results at different screens, for e.g. there are different results for clicks, reads and opens on my screen and different on my boss’ screen.

What do you think about this review? Great Poor

We managed to increase our email list thanks to Listrak

Read full review >
Howard
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.09.2019 Company Size: 1-10 Employees Industry: Renewables & Environment

PROS: We have used other systems for sending emails to our customers, but they haven’t met our needs so we made a transfer to Listrak. Now I can clearly say that we have great success when it comes to our sales and our mailing list is increased without making manual tasks. We managed to increase the signups over 10%, we use the conversion tracking features and we use the conversations so we can be sure that our emails meet our customers’ needs.

CONS: I have some difficulties when it comes to conversion tracking on BigCommerce. We have tried many variations but we couldn’t find the easier way, and now we use Google Analytics to track our profitability.

What do you think about this review? Great Poor

Great marketing solution

Read full review >
Tammy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.09.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: All I have to say about Listrak is that provides right tools and great support, their support system is very useful. We work as email service provider and I can surely say that this product meets all our needs. The platform is easy to use, powerful and there are constant improvements. We use the reporting tool so we can see the results of our campaigns.

CONS: I need to have some knowledge in HTML so I can develop email campaigns.

What do you think about this review? Great Poor

Great solution for email marketing

Read full review >
Charlie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2018 Company Size: More than 100 Employees Industry: Publishing

PROS: I’ve used Listrak at two different companies. They provide great support. Listrak helped us to implement new strategies in the email marketing field. The platform is easy to set up and very clear. We’ve used Listrak in retail business and really helped us in growing ecommerce. We managed to implement Post Purchase and Preference Center campaigns, and some dynamic on-site recommendations for each client. When we started with this platform our subscriber’s list has increased in just one month.

CONS: I don’t have dislikes by now.

What do you think about this review? Great Poor

Great tool for creating successful campaigns

Read full review >
Cynthia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.02.2018 Company Size: More than 100 Employees Industry: Food Production

PROS: User friendly and customizable tool. Their customer service is great and personalized and that means that we have our own manager who is available any time, he is detailed and responsive to our needs. We had some suggestions and they implemented them, for e.g. they improved the ROI and step by step training on how to increase sales from different channels.

CONS: The mobile app was better.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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