If you are looking for a tool to improve your customer skills choose LiveChat.

What are the best aspects of this product?

Customer service is a must to increase company sales in such a short time. Using LiveChat is an essential tool that helps us respond to various queries, complaints, and feedback coming from our clients. Now that we have this app, we were able to address all concerns right away-no more long wait time. Using LiveChat will make them feel that they are valued. Using this app made us more productive and efficient in handling our business.

What aspects are problematic or could work better?

I find the tool a bit pricey. However, when I looked beyond the cost, I realized that the tool itself is handy to our business. It can increase our collaboration with our clients, resulting in better service, which is one of our goals as a company.

What specific problems in your company were solved by this product?

LiveChat is a tool that offers great potential to grow our business by increasing our sales and improving customer satisfaction. We incorporated this app into our company websites by adding a link that would connect the customers to a chat representative. Any concerns or questions are addressed in real-time. Fast response means that we are doing our best to make our clients happy, which is, of course, a good thing. This kind of reaction will increase our sales figures and also retain existing clients. Our team is more confident that they can reach their targets by using LiveChat because it guarantees results

Are you a current user of this product?

No