LiveChat is very useful and its features are quite extensive!!

What are the best aspects of this product?

LiveChat is one of the smartest business apps that I have ever encountered. It is user friendly and offers a whole lot of features that can help you innovate your business. You can also customize its user interface, depending on your preference. You can maximize this app by providing round the clock chat support service to your online clients. LiveChat is an app that I would like to recommend to start-up and mid-scale entrepreneurs.

What aspects are problematic or could work better?

I am very comfortable using Linux OS for the past decade; however, it cannot support LiveChat. Hopefully, they could come up with a Linux based version in the future. On the positive side, it is easy to fix minor glitches by simply following their guidelines with the help of their API.

What specific problems in your company were solved by this product?

It allows us to give real-time assistance to our clients in making a huge impact when you are into customer service. The app itself is straightforward and flexible, perfect for first-time users. You can also rely on its API that will provide you the support that you need.

Are you a current user of this product?

No