This tool helps us to build strong relationship with our customers

What are the best aspects of this product?

I like that this software allows me to chat with my customers and this means that I can help them and answer their questions in real-time. It provides me with detailed reporting and insightful analytics. There is even an option to integrate apps. The tool is intuitive, customizable and straightforward. I’m using daily its archive section.

What aspects are problematic or could work better?

They constantly improve the program, there is nothing to dislike about it.

Are you a current user of this product?

Yes