Number 1 tool to connect with customers!

What are the best aspects of this product?

This app addresses certain needs of our business through its chat feature. We use it for online customer service and sales support. It helped us streamline our reporting and monitoring processes.

What aspects are problematic or could work better?

Although it's functioning well, displaying chats can still be improved. I don't like the layout.

What specific problems in your company were solved by this product?

It improved our relationship with customers. We're starting to get more positive feedbacks.

Are you a current user of this product?

Yes