User review
of LivePerson
Useful app
-
by Bethany
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
The best part of using this product is the team behind their customer support! Addressed concerns right away. Really helpful.
What aspects are problematic or could work better?
The app can still be improved if it allows us to customize fields and download and send chat transcripts.
What specific problems in your company were solved by this product?
The app organizes customer communications well.
Are you a current user of this product?
No
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
