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User review of LivePerson

WORKS FOR ME!

- by Benny

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The app's interface is a strong suit. It's easier to use and customize based on the needs of your business.

What aspects are problematic or could work better?

Sometimes we and the customers experience lags while using the system.

What specific problems in your company were solved by this product?

Providing customer support to the Deaf community was a real challenge for us before, back when we're only doing voice calls. Now, we're more accessible.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Human Resources

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.