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LogicMonitor REVIEW

IT Management Software

No user reviews
USER SATISFACTION 98%
OUR SCORE 8.0

What is LogicMonitor?

LogicMonitor is a cloud-based, efficient monitoring platform that allows companies to swiftly and cost-effectively track the performance health of their IT infrastructure, enabling them to do mitigating actions before issues or concerns become full-blown operational catastrophes.

LogicMonitor is for the IT experts who specialize in Data Center Networking, Virtualization, Storage, Network Management, MSP (Managed Service Provider), as well as CSP (Cloud Services Provider) spaces.

Aside from giving you a snapshot of your infrastructure’s overall performance, the LogicMonitor dashboard also serves as a gateway to your company’s in-depth reporting, alerts customization, as well as other services.

Your information technology team faces a lot of tech overload; this is why they need to handle an ever-increasing array of critical applications. LogicMonitor is the solution: an automated monitoring platform that allows you to quickly and cost-effectively evaluate the performance of your company’s complete infrastructure (which includes public and private clouds as well on-site stacks).

Overview of LogicMonitor Benefits

LogicMonitor is for businesses that are trying very hard to scale their IT capacity and efficiency through automation, and those that want to monitor Cloud, co-located, as well as on-premise infrastructure to improve uptime and end-user satisfaction. The solution tracks issues for web-based companies, cloud providers, MSPs, and in-house IT departments.

LogicMonitor was established to simplify life for information technology operations using:

  • ActiveDiscovery™ automated detection, management, and configuration with built-in best practices that can save tons of engineering hours.
  • Hybrid Monitoring – Top of the line SaaS offering to monitor on-site, co-lo, or cloud.
  • Comprehensive device coverage — Just a single solution to track everything. Combine point solutions and even break down monitoring silos.
  • Built-in intelligence capacity plus dashboards, interactive graphs, and reports.

With quick, cloud-based LogicMonitor, your company can:

  • Track your complete infrastructure system using one unified tool, monitoring performance to assure optimal service as well as uninterrupted uptime
  • Quickly respond to issues with instant alerts that are routed via email, phone, or SMS
  • Watch out for trends using powerful dashboards and reports
  • Efficiently perform root-cause analysis plus historical data to monitor issues
  • Optimize utilization as well as make informed decisions regarding when and where to scale

Overview of LogicMonitor Features

  • Unlimited free email as well as SMS alerts
  • Historical trending data stored for a year
  • Easy and fast implementation in just under 15 minutes
  • Remote sessions
  • Offsite, automated data backup as well as disaster recovery
  • Support via phone, chat, and company-wide training
  • Performance monitoring or tracking of anything that is on your stack
  • Alert routing and escalation
  • Event, syslog, and batch job monitoring
  • Powerful dashboards that display key metrics – all on just a single screen
  • Bank-grade security
  • Unlimited users and collectors
  • No-cost maintenance as well as ongoing updates

LogicMonitor Position In Our Categories

Position of LogicMonitor in our main categories:

200

LogicMonitor is one of the top 200 IT Management Software products

200

LogicMonitor is one of the top 200
IT Management Software products


LogicMonitor is also listed in the following subcategories:

Category:Position:Category:Position:
IT Development Software#50
Category:Position:
IT Development Software#50

It is crucial to realize that virtually no app in the IT Development Software category will be an ideal solution that can fulfill all the requirements of all company types, sizes and industries. It may be a good idea to read a few LogicMonitor reviews first as specific software may perform well just in a very narrow group of applications or be created with a very specific type of industry in mind. Others may operate with an idea of being easy and intuitive and therefore lack complicated functions needed by more experienced users. You can also come across apps that cater to a large group of users and offer a complex feature toolbox, however this usually comes at a more expensive cost of such a solution. Make sure you're aware of your needs so that you purchase a software that has exactly the functionalities you search for.

How Much Does LogicMonitor Cost?

LogicMonitor Pricing Plans:

LogicMonitor offers four platform packages. Contact the company directly for pricing detailes.

Starter

  • Starting at 25 devices
  • For small teams and SMBs. Powerful monitoring at an economical price.

Pro

  • Starting at 50 devices
  • Support complex operations. Ideal for web tech/SaaS TechOps or IT Ops teams in small enterprise.
  • Includes AWS resource monitoring free of charge
  • In-app chat support
  • NetFlow
  • 1 year data retention
  • Custom monitoring
  • Data sources requests

Enterprise

  • Starting at 100 devices
  • For large teams, consolidate tools, strategically manage infrastructure monitoring. Eliminate silos and modernize IT management.

Includes all Pro features, plus:

  • 24/7 support
  • SAML
  • Tech account manager
  • 2 year data retention
  • Test sandbox

Service Provider

  • Starting at 100 devices
  • For MSPs managing hybrid deployments: cloud practice, mid-market, core NOCs, and customer premise.
  • Access to a Partner program available only for service providers

User Satisfaction

We realize that when you make a decision to buy IT Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and LogicMonitor reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with LogicMonitor. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

53

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • USA
  • UK
  • Canada
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are LogicMonitor pricing details?

LogicMonitor Pricing Plans:

LogicMonitor offers four platform packages. Contact the company directly for pricing detailes.

Starter

  • Starting at 25 devices
  • For small teams and SMBs. Powerful monitoring at an economical price.

Pro

  • Starting at 50 devices
  • Support complex operations. Ideal for web tech/SaaS TechOps or IT Ops teams in small enterprise.
  • Includes AWS resource monitoring free of charge
  • In-app chat support
  • NetFlow
  • 1 year data retention
  • Custom monitoring
  • Data sources requests

Enterprise

  • Starting at 100 devices
  • For large teams, consolidate tools, strategically manage infrastructure monitoring. Eliminate silos and modernize IT management.

Includes all Pro features, plus:

  • 24/7 support
  • SAML
  • Tech account manager
  • 2 year data retention
  • Test sandbox

Service Provider

  • Starting at 100 devices
  • For MSPs managing hybrid deployments: cloud practice, mid-market, core NOCs, and customer premise.
  • Access to a Partner program available only for service providers

What integrations are available for LogicMonitor?

  • Atlassian HipChat
  • Autotask
  • ConnectWise
  • LogicMonitor’s API
  • OneLogin
  • Puppet Integration
  • Twilio

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