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User review of Looker

A viable option for expanding businesses and startups

- by Scott

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Development is quite easy with LookML. It may require some learning at first but once you get the hang of it, everything else is a breeze. The support is excellent as evidenced by their quick email response. We love that it has on-premise options and offers monthly release cadence. The developers are responsive and friendly too.

What aspects are problematic or could work better?

The visuals are lackluster compared to Tableau. I also don't like that the parameters are not well implemented. It has poor caching which means the system becomes slow and laggy because the vast majority of queries hit the database.

What specific problems in your company were solved by this product?

Looker has a positive impact on our team, with them becoming self-sufficient in terms of data, reporting and amalytics.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.