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User review of Looker

Innovative and versatile

- by Wade

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Looker gives us unmatched flexibility and capability and it is quick to innovate, always adding new features. The premise of querying your database in real time is what we really love about Looker. This translates to transparency and easily shows us why a query isn't running or why results aren't as expected.

What aspects are problematic or could work better?

While their support team is fast and responsive, most of the time they stick to documentation when what we need are creative solutions to unique problems. I would also welcome more visibility into the feature road map.

What specific problems in your company were solved by this product?

With Looker, data has become more accessible for both our data team and business users. We now don't have to rely on senior data analysts to help us analyze our own data.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.