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User review of Looker

This Analytics Solution Does Everything As Advertised

- by Felipe

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Looker provides high quality chat support available from 9 to 6. This feature has saved me on multiple occassions and is one of the reasons why I encourage other developers to switch to Looker. The tool is very versatile and comes with a dashboard that can be implemented for operations and executive.

What aspects are problematic or could work better?

I can't say anything that I dislike about the software. That said, there is always room for improvement.

What specific problems in your company were solved by this product?

Looker enables every team to evaluate their own data without having a data expert running the show. It also has an executive dashboard which is perfect for the exec team.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Legal Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.