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Luigi’s Box Review

Luigi’s Box
Our score: 8.8 User satisfaction: 97%

What is Luigi’s Box?

Luigi’s Box is a site search and product discovery suite powered by artificial intelligence. It enables intuitive search, product recommendation, and analytics to enhance the customer shopping experience. With this, businesses can equip their ecommerce sites with features like smart search, dynamic filtering, search-based product recommendations, and more. In this way, they can help their customers find what they need as conveniently as possible and, in turn, improve conversion rates.

Primarily a site search tool, this platform uses machine learning and natural language processing to yield quality query matches and avoid empty search results. It corrects typos, detects synonyms, and recognizes diacritics so that it does not interfere with the result-generation process. Moreover, it has advanced language support, allowing it to come up with matches for sites where customers use a different language for their queries.

In addition to the above-mentioned, Luigi’s Box has also been built to help you optimize your site for sales. It comes equipped with advanced product ranking and personalized recommendations, so you can make it easy for customers to find products that they might like. As a result, businesses can improve the number of repeat shoppers and increase their average order value.

To top it all off, the platform has comprehensive analytics functionalities that allow users to hone a data-driven approach to ecommerce management. For instance, it has offline A/B testing, content analysis, trends management, and a reports API. With these, it is easier for you to take the guesswork out of site search optimization.

As for implementation, Luigi’s Box sets itself apart from other site search solutions, thanks to its no-code integration option. This enables businesses to insert the engine’s script into their page, export their XML feeds or provide product catalogs via API, and the provider’s integration team will launch it without affecting site uptime. This makes it great for companies with limited manpower and teams without dedicated IT professionals.

Aside from supporting all global languages and dialects, it can seamlessly integrate with third-party content management systems, ecommerce management platforms, and online marketplaces. With all these features, you don’t have to worry about having siloed information.

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Overview of Luigi’s Box Benefits

Ecommerce businesses can reap plenty of benefits when using Luigi’s Box. After all, with its AI-enabled capabilities and no-code integration, this platform can help businesses optimize the customer browsing experience and increase their bottom lines. Below, we detail other critical functions that Luigi’s Box has to offer to give you an idea of how you can leverage it for your day-to-day operations.

Better Browsing Experience for Your Customers

Luigi’s Box prides itself in providing AI-driven search results. This allows businesses to completely customize and optimize search results based on previous searches and customer browsing behavior. In this way, you can increase user retention and boost the number of successful search conversions.

The platform also generates intuitive product recommendations This analyzes each search result and provides customers with a selection of products that are relevant or complementary to their previous searches or existing cart items. As a result, you can increase purchase sizes.

With these features, you can ensure a seamless ecommerce browsing experience for your customers. Meaning, you can get them to stay longer, add more items to their cart, and keep your brand top of mind for their next purchase.

Intuitive Search Results

There’s nothing more frustrating for a customer than to retype a query that didn’t show due to a typo. To remedy this, Luigi’s Box is equipped with a typographical correction tool. Using machine learning, this feature looks for any similarities to the query at hand regardless of any typos. In this way, they can yield relevant searches without even being aware of any small spelling mistakes that they made when they made their search.

Aside from this, the platform also comes with a synonym detection function so that customers need not know the specific names of the products you offer or the specific terms you are using for your site. It also has Natural Language Processing so that variations in grammatical formatting will not affect the quality of the search results.

Localization Made Simple

Companies that operate in multiple countries will find Luigi’s Box a great tool for region-specific sites. The platform has advanced language support so it can process queries in different languages with ease. This further allows customers to browse your catalog however they prefer and make the browsing process a breeze.

More Advanced Product Ranking

Perhaps one of the most critical features that Luigi’s Box has to offer is its merchandising and product ranking capabilities. These enable users to analyze search results by their full-text score and their match quality. With this, businesses can determine how they can offer better products based on customer satisfaction.

Easier Search Change Analysis and Optimization

The process of optimizing site navigation and search functionalities is no cakewalk. To help you streamline it and make your approach more data-driven, Luigi’s Box comes equipped with an offline A/B testing feature. This allows businesses to experiment and test any search changes without disrupting the live site. You can prevent any losses caused by deploying variations that contain errors or unwanted changes.

More Efficient Use of Server Resources

The platform makes it easy for businesses with extensive catalogs to maximize their server resources and decrease their site search solution bill. This is thanks to Luigi’s Box’s incremental feed update feature. With this, a company can update a product feed only for the items that were changed.

Fast Integration

Luigi’s Box is designed for easy connection with your ecommerce site. It has a unique no-code front-end integration, allowing small and medium-sized enterprises to customize the appearance of the search function. This lets them implement advanced search functionalities in minutes. Plus, they won’t need to have an in-house IT team to perform the integration for them.

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Overview of Luigi’s Box Features

  • AI-driven search results
  • Product recommendations
  • Typo correction
  • Advanced language support
  • Advanced product ranking
  • Offline A/B testing
  • Incremental feed update
  • No-code integration
  • Reports API
  • Content analysis
  • Query trends
  • Full-text score ranking
  • Match quality ranking
  • Business metrics ranking
  • Advanced filtering
  • Dynamic filters
  • Synonyms detection
  • Grammatical forms
  • Query customization
  • Voice search support

What Problems Will Luigi’s Box Solve?

Problem #1: Irrelevant Searches

Solution: Luigi’s Box is a platform that constantly learns, thanks to its AI-enabled interface. It can consider typos, synonyms, alternative names, and slang with every search made. It also leverages machine learning to analyze searches based on trends and seasonality. To increase customer engagement within your ecommerce store, Luigi’s Box has an autocomplete feature so that customers need not type more than three letters to find the product that they are looking for. If you want to further accelerate customer searches, the platform also supports voice search feature.

Problem #2: Lack of Customization

Solution: Traditional site search engines will allow customers to find the exact products that they are looking for. However, if the customers are browsing for options and unsure about the product they want, a search function that does not provide personalized suggestions might lead to lost opportunities. Luigi’s Box analyzes various trends such as holidays, industry trends, and seasons when making recommendations. It also enables you to display “Boosted Items” or “Pin to Position” features so that you can increase the value of specific products or force some of them to appear in search results for particular queries. In this way, you can make the customer purchase process as seamless as possible

Problem #3: Empty or Misleading Searches

Solution: Every now and then, basic search functions might not return the expected results. For example, during category searches, products that don’t contain the name of the category might not get displayed. There are also cases when products with specific phrases might offer results that carry a different meaning (e.g., chocolate yogurt vs. chocolate).

Using Luigi’s Box, you can prevent these results from turning up. It has an AI-powered search with a “no result prevention” feature so that you can be sure it will always generate a relevant result. You can also enhance searches with the “Product Recommender” feature. This gives advanced suggestions in search results to further improve user retention and prevent impulsive bounces from the search without results.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Luigi’s Box Position In Our Categories

Because businesses have specific business-related demands, it is only practical they steer clear of paying for a one-size-fits-all, ideal software. However, it is nearly futile to pinpoint such a software solution even among sought-after software products. The right thing to undertake should be to jot down the varied key functions which require careful thought such as critical features, packages, technical skill competence of staff, organizational size, etc. The second step is, you should conduct your research thoroughly. Read some Luigi’s Box evaluations and check out the other software programs in your shortlist in detail. Such well-rounded research can make sure you weed out ill-fitting applications and choose the system that meets all the function your company requires.

Position of Luigi’s Box in our main categories:

TOP 20

Luigi’s Box is one of the top 20 Site Search Solutions products

If you are interested in Luigi’s Box it could also be sensible to analyze other subcategories of Site Search Solutions collected in our database of SaaS software reviews.

Each company has different requirements and needs an application that can be personalized for their size, type of employees and customers, and the particular industry they are in. For these reasons, no system can proffer perfect features out-of-the-box. When you try to find a software system, first be sure what you require it for. Read some Luigi’s Box Site Search Solutions reviews and ask yourself do you desire basic functionality or do you require advanced functionality? Are there any industry-specific functionalities that you are searching for? Obtain the answers to these questions to help your search. There are multiple elements that you need to reflect on and these include your budget, particular business wants, your company size, integration needs etc. Take your time, use a few free trials, and finally select the system that provides all that you want to improve your organization effectiveness and productivity.

How Much Does Luigi’s Box Cost?

Luigi’s Box Pricing Plans:

Free Trial

Luigi’s Box Analytics

By quote

Luigi’s Box Search

By quote

Luigi’s Box Recommender

By quote

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What are Luigi’s Box pricing details?

Luigi’s Box Pricing Plans:

Free Trial

Luigi’s Box Analytics

By quote

Luigi’s Box Search

By quote

Luigi’s Box Recommender

By quote

Luigi’s Box offers three products that are available by quote— Analytics, Search, and Recommender. Each product offers unique functionalities that allow businesses to optimize their ecommerce site. For those interested, the vendor also offers a 14-day free trial so you can test-drive its features at no cost.

Luigi’s Box Analytics – By Quote

  • Intuitive dashboard
  • Trends
  • Content analysis
  • FixIt
  • Reports API

Luigi’s Box Search – By Quote

  • AI-powered site search
  • Match quality ranking
  • Search result modification
  • Autocomplete queries
  • Personalized search
  • Full-text score ranking
  • Business metrics ranking
  • Advanced filtering
  • Typo correction
  • Synonyms detection
  • Voice search
  • Grammatical forms

Luigi’s Box Recommender – By Quote

  • Personalized product suggestions
  • Sold-out product alternatives
  • Best-selling product recommendation

User Satisfaction

Positive Social Media Mentions 47
Negative Social Media Mentions 2

We realize that when you decide to buy a Site Search Solutions it’s important not only to learn how professionals score it in their reviews, but also to find out if the real users and businesses that purchased these solutions are genuinely content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Luigi’s Box reviews across a wide array of social media sites. The data is then featured in a simple to digest way indicating how many people had positive and negative experience with Luigi’s Box. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish
  • Arabic

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Luigi’s Box?

Luigi’s Box is a system-agnostic solution, making it work with any e-commerce platform or system. It also features a no-code integration, making it easy for teams to connect it to your existing business systems without needing technical expertise. Among the many software it supports include:

  • Shopify
  • Shopware
  • WordPress
  • WooCommerce
  • Upgates
  • Magento
  • Prestashop
  • Shoptet
  • SHOPLINE
  • commercetools
  • Dotdigital/Fresh Relevance

Luigi’s Box User Reviews

Luigi’s Box average rating:

Average score
5/5 (47 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Paweł Pitala

PROS: Easy product operation while maintaining advanced functionality.

CONS: A more advanced analytical panel would be useful to analyze customer behavior.

Reviewed 1 year ago

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The least favorable review

Artur Niewiadomy

PROS: Easy implementation, great possibilities for personalizing settings and a large amount of very useful analytical data. The administration panel is very intuitive. Luigi's Box also allowed the search engine window to be used as a powerful marketing tool thanks to the ability to prepare banner campaigns.

CONS: Limitations when using API integration and rather slow loading of data in analytical reports.

Reviewed 9 months ago

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More reviews from 47 actual users:

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Great Experience with Luigi’s Box: Highly Recommended

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Simon Tavares
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 23.12.2024 Company Size: 51-100 Employees Industry: Consumer Electronics

PROS: Luigi's Box offers an intuitive interface, making it easy to use even for those with limited technical knowledge. Its search optimization is effective, providing fast and relevant results, and the customization options are a strong feature. The tool also provides detailed reports, helping with data-driven decision-making.

CONS: Integration with some platforms could be smoother, and more advanced features may require some adaptation time. The pricing structure could be more flexible, especially for smaller businesses. Additionally, expanding language support would be beneficial.

What do you think about this review?

Great Poor

A great tool to improve the search engine

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Artur Niewiadomy
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.12.2024 Company Size: More than 100 Employees Industry: Retail

PROS: Easy implementation, great possibilities for personalizing settings and a large amount of very useful analytical data. The administration panel is very intuitive. Luigi's Box also allowed the search engine window to be used as a powerful marketing tool thanks to the ability to prepare banner campaigns.

CONS: Limitations when using API integration and rather slow loading of data in analytical reports.

What do you think about this review?

Great Poor
Show More User Reviews (47)

Great tool to improve customer search experience

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Andrej Petričko
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.12.2024 Company Size: 51-100 Employees Industry: Retail

PROS: We noticed great improvement when we moved to Luigi's Box search ending. Also we use option to recommend similar or related products in search or product detail, to help our customers find what they need .

CONS: We sometimes struggle with API limitations or service drops, But they are always on side with catalog optimalization and does not affect search engine performance or overall customer experience.

What do you think about this review?

Great Poor

A very good and useful tool

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Mário Németh
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.11.2024 Company Size: 11-50 Employees Industry: Food & Beverages

PROS: Powerful Search Engine: The search engine's AI-driven algorithms provide highly relevant search results. Features like autocomplete, synonym recognition, typo tolerance, and ranking customization ensure users find what they're looking for quickly.

CONS: Nothing specific, I have a very positive experience.

What do you think about this review?

Great Poor

Your search will be better!

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Michal Rybar
4/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2024 Company Size: More than 100 Employees Industry: Banking

PROS: You will get better search results very quickly + many statistics and will be able to set up some functions very easily

CONS: I didnt discover any, because I use Luigi only few months

What do you think about this review?

Great Poor

Transforming Ecommerce with Perfect AI Search Engine

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Tomáš Vlk
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.10.2024 Company Size: 1-10 Employees Industry: Computer Games

PROS: Very good tool, how to find out what people need from us. A visual efective dashboards and a lot of strategic informations about products and searches without results.

CONS: I miss some historical data, for compares. YtoY or QtoQ. we can see only 3 months trends.

What do you think about this review?

Great Poor

Ecommerce AI search Redefined

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Garv Gupta
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.10.2024 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Luigi's AI app has had a significant positive impact on our overall business objectives, particularly in terms of ROI. Since integrating the app, we've observed a 15% increase in conversion rates, directly boosting our revenue. The AI-driven search and discovery features have not only enhanced the shopping experience but also reduced bounce rates by 20%, keeping customers engaged longer.

CONS: Cost: The app might be pricey for small businesses or startups with limited budgets. Learning Curve: While generally user-friendly, there might be a slight learning curve for those unfamiliar with AI tools. Customization Limits: Some users might find the customization options limited compared to other advanced apps.

What do you think about this review?

Great Poor

Deepdive in what the customers searches

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Miroslav Stracar
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2024 Company Size: More than 100 Employees Industry: Apparel & Fashion

PROS: The most valuable features we've discovered in Luigi's Box are its advanced search capabilities and personalized recommendations. These have greatly improved our customers' shopping experience by allowing them to quickly locate relevant products based on their preferences and browsing history. Moreover, the seamless integration with our platform has made implementation and management effortless, enabling us to concentrate on providing an exceptional user experience. Additionally, our communication with the Luigi's Box team has been smooth and efficient.

CONS: The cost-effectiveness of this tool varies based on its usage. Improper configuration may result in higher expenses, whereas an optimized setup helps control costs. With the right configuration, a quicker ROI can be achieved.

What do you think about this review?

Great Poor

Satisfied with Luigis

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Nikoleta Halova
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2024 Company Size: 1-10 Employees Industry: Health, Wellness and Fitness

PROS: Luigi's Box excels at improving product visibility with dynamic category displays and highlighting top products. The platform's keyword management is intuitive, allowing for precise control over search results.

CONS: Some advanced customization options may require more technical expertise. Occasional mismatches in search results still occur.

What do you think about this review?

Great Poor

Luigis box – a reliable, well-functioning add-on for your e-shop

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Damián Vrabec
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.09.2024 Company Size: 11-50 Employees Industry: Import and Export

PROS: The most important are the results, we received them quite quickly, we were also delighted with the communication and help from the employees of Luigis box, a clear website where everything is explained and it is easy to access. We used it before on the old e-shop, where it worked for many years.

CONS: So far we have not had any negative or unwanted experience using Luigis box.

What do you think about this review?

Great Poor

Great search engine on website

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2024 Company Size: 1-10 Employees Industry: Retail

PROS: The results of phrases with typos or synonyms is really amazing. Support is also very helpful.

CONS: There is no problem with this product. Only the price is little bit higher, but stil worth it.

What do you think about this review?

Great Poor

Excellent Shopify App for AI search

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Neeraj Arora
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2024 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Enhanced Search Experience: Luigi's AI significantly improves product search functionality, making it easier for customers to find what they need. AI-Driven Recommendations: The app provides personalized product recommendations, boosting sales and enhancing customer satisfaction. Easy Integration: The app integrates seamlessly with Shopify, with a user-friendly setup process that doesn't require technical expertise. Increased Conversion Rates: By improving search accuracy and discovery, the app helps in converting visitors into buyers.

CONS: The app might be pricey for small businesses or startups with limited budgets. While generally user-friendly, there might be a slight learning curve for those unfamiliar with AI tools.

What do you think about this review?

Great Poor

Luigi’s Box works great

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Jaroslav Šafář
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.08.2024 Company Size: 11-50 Employees Industry: Apparel & Fashion

PROS: Lots of features, great technical support, easy setup, works great on desktop and mobile devices

CONS: There are no disadvantages, it is a fine-tuned product

What do you think about this review?

Great Poor

Recommended

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.08.2024 Company Size: 11-50 Employees Industry: Retail

PROS: We have found this tool to be a useful addition to our shop, as it makes searching for products easier for our customers. We use the tool in two countries.

CONS: Deeper connections to artificial intelligence that can work with historical data, industry data or seasonality, for example.

What do you think about this review?

Great Poor

Perfect solution for e-commerce search

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Monika Korchaníková
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.08.2024 Company Size: More than 100 Employees Industry: Apparel & Fashion

PROS: User friendly interface and comprehensive analytics.

CONS: There is nothing I would consider problematic.

What do you think about this review?

Great Poor

Personalizing your search results can be easy to set up!

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Paweł Pitala
5/5

Overall impression

5/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 22.07.2024 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: Easy product operation while maintaining advanced functionality.

CONS: A more advanced analytical panel would be useful to analyze customer behavior.

What do you think about this review?

Great Poor

Conversion rate optimized

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Tomáš Jancík
5/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 15.07.2024 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: If you want to improve your conversion rate, LB is the tool for you and your company. Suggested products searches and missed opportunities give you the best glance directly from the customers in order to get the correct products to your warehouse in order to give the customers what they want.

CONS: When it comes to very junior person using the LB it might be difficult due to many possibilities to find what is that person looking for and how to set it up. Also, if you want to set up more complicated scenarios is it also not that easy going as I would have imagined.

What do you think about this review?

Great Poor

Optimizing internal search efficiently

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Ondřej Štarman
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.07.2024 Company Size: More than 100 Employees Industry: Banking

PROS: From the luigis box, we are using the enterprise search functionality. The solution is very easy to implement, for a resonable price and on top of that, it just works.

CONS: Even though we use the solution for more than 3 years, the analytical platform with statistics and customziation is quite new for us so we have to look into this a bit more. However this is a huge step ahead as we wont be blind anymore regarding the how the internal search works and helped us with the UX within the website.

What do you think about this review?

Great Poor

Useful search tool

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Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 15.07.2024 Company Size: 1-10 Employees Industry: Automotive

PROS: We use Luigi's Box mainly for searching. The tool helps us increase the conversion rate because customers find the products they want to order. The original platform of our e-shop did not allow this.

CONS: Sometimes products cannot be found for some search phrases even though they are included in the product text.

What do you think about this review?

Great Poor

Excellent solution that our entire company praises

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Tomáš Glonek
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.07.2024 Company Size: 51-100 Employees Industry: Retail

PROS: Luigi's Box provides our customers with relevant search results, full text search. Graphically clear solution, very well managed and responsive design for mobile devices. This causes an increase in conversions.

CONS: We've been using the Luigi's Box solution for a short time, and we haven't found any flaws yet. If there was something we needed to adapt to the needs of our company, the professional Luigi's Box team helped us with everything.

What do you think about this review?

Great Poor

Robust internal search solution for our e-shop

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Michal Pekarcik
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.07.2024 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: Customer support, very easy to use interface, synonyms and synonym predictions.

CONS: Analytics

What do you think about this review?

Great Poor

LB is a great business partner to your e-shop

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Veronika Fialova
5/5

Overall impression

5/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 12.06.2024 Company Size: More than 100 Employees Industry: Building Materials

PROS: Definitely searching engine. It helps our customers to find what they need in the right moment. For us is also important that Luigis Box search can work with our products stock availability so we can have all the stores in e-shop. I also appreciate personalization and products recommendations. It helps increased the conversion rate.

CONS: When Luigix Box team develop some new features, we sometimes miss information about it.

What do you think about this review?

Great Poor

Cooperation with Luigis box

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Dominik Žáček
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 07.06.2024 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: Great support team and their communication. Efficient and fast collaboration.

CONS: I don't know of any.

What do you think about this review?

Great Poor

Search field optimization

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Milan Fafek
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.06.2024 Company Size: N/A Industry: N/A

PROS: Supplement flexibility. And its ability to edit. It will improve orientation in a large number of searches.

CONS: At first glance, the administrative services are a bit confusing, as are the messages.

What do you think about this review?

Great Poor

Excellent seach engine

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Zoltán Szabó
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.06.2024 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: - a significant increase in the conversion rate from search - many options for optimization and personalization of the search - easy to use, even new employee can immediately start working with LB - customer support with very quick response

CONS: - price for the service, but it is rather a matter of negotiation

What do you think about this review?

Great Poor

Increasing customer satisfaction with Luigi’s Box

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Monika Šuchterová
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 03.06.2024 Company Size: 51-100 Employees Industry: Electrical/Electronic Manufacturing

PROS: Luigi's Box excels in search functions, setting synonyms for different product names. Thanks to the implementation of Luigi's Box, we better understand customer behaviour.

CONS: More advanced settings are more difficult and usually require additional help to get everything set up correctly.

What do you think about this review?

Great Poor

Great search engine for your eshop

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Anonymous Reviewer
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 03.06.2024 Company Size: 1-10 Employees Industry: Retail

PROS: Luigi's box completelly change the search function on our eshop. It added many possiblities how to display visitor queries. The analysis show us, what users are looking for, we can take those searches and make the results better to insrease the conversions. We can show blog posts related to the search directly in search results. And what is our most use function is fixit rule, where you basically send visitor to the best page for him. For example, if visitor looks for a brand name, we send him to the brand product description. If he looks for certain product, we show him anthing related to it. Really good.

CONS: Sometime I think luigis box shows incorrect results. It happens with some products, where if someone is looking for "product A", it shows "Product B" as the main result and product A as a smaller product on the site. It can obviously be fixed manually, but it takes too long to find all the issues.

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Luigi Box: A User-Friendly Tool with Reliable Support

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Patrik Gasper
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.06.2024 Company Size: 11-50 Employees Industry: Furniture

PROS: With the help of Luigi's box, it helps me to understand what the customer is currently interested in, what trends are currently going and what categories they are most often searching for. Simple integration via Shoptet, working with the tool requires a certain amount of time, but the complexity of Luigi Box is great.

CONS: I can't find anything wrong with LuigiBox at the moment.

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Review after 2 years of using Luigi’s Box in mobile spare parts eccom. industry

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Igor Kuterka
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 24.05.2024 Company Size: 51-100 Employees Industry: Electrical/Electronic Manufacturing

PROS: The complexity of configuring the advanced features presents a learning curve, which means it takes some time and effort to master. There are moments when we need additional support to fully understand and utilize these capabilities to their maximum potential. The advanced functionalities are powerful, but without proper guidance, it can be challenging to take full advantage of everything they offer. Therefore, occasional extra assistance becomes necessary to effectively harness these advanced features.

CONS: The intricate nature of setting up advanced features entails a learning curve, and at times we need extra help to make the most of these capabilities.

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Luigi’s box is great searching tool

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Tomas Rais
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.05.2024 Company Size: 11-50 Employees Industry: Retail

PROS: Self learning algorithm provides our customers with top quality searching results and that of course increase our sales and conversions. Recommender (obviously from its name) recommends products based on customers browsing and searching history. Also banner campaigns is great tool to promote products in search results. All these features simply help to increase the sales in general.

CONS: Never encountered an error since 2020 when we implemented the tool. Response time is quick. Actually nothing problematic at all.

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Luigi finds

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Tomáš Srb
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.05.2024 Company Size: More than 100 Employees Industry: Retail

PROS: Customized solutions for each customer. Small and large companies. Connection via feed or API. It is necessary to place a simple script on your website.

CONS: Everything cannot be done automatically and manual intervention is required

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Great product search software

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Marek Zverbík
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.04.2024 Company Size: More than 100 Employees Industry: Apparel & Fashion

PROS: The best aspects of Luigi's Box are its robust search functionality, personalized recommendations, and seamless integration capabilities. The search feature makes it easy for users to find products quickly and accurately, enhancing the overall shopping experience. Additionally, the seamless integration capabilities ensure smooth operations for businesses, enabling them to leverage Luigi's Box without disrupting existing workflows. Overall, these aspects contribute to improved user satisfaction, increased conversion rates, and enhanced efficiency for businesses.

CONS: While Luigi's Box offers many valuable features, there are some areas that could be improved. One aspect that could work better is the user interface, which could be more intuitive and user-friendly.

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LUIGI’S BOX: the tool for your search you need now!

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Matej Roder
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2024 Company Size: More than 100 Employees Industry: Retail

PROS: As I was in the process of implementation, this tool was really easy to implement. The team is super and really helpfull. This tool solves a problem for us with complex engines like search. Simply put, it helps customers find what they're looking for.

CONS: There are nothink that comes to my mind. On all sites as implementation and the work with applications, it was without any problems. If there was some small issues, they were solved quicly.

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Powerful search tool

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Jan Kříž
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.03.2024 Company Size: 11-50 Employees Industry: Furniture

PROS: Perfect search tool that helps your customers find exactly what they are searching for. You can reach a lot of interesting data about your customers, what they are searching for, see where you might have some problems etc.

CONS: Nothing comes to my mind.

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This tool improves performance

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william berthoud
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.02.2024 Company Size: 11-50 Employees Industry: Hospital & Health Care

PROS: We use Luigi's Box as an internal search tool on our website. With a significant amount of searches, the tool allows us to optimize and highlight the right products. Today, we are very pleased with the results as we can effectively promote products.

CONS: This tool is in English (French team), so we find it a little difficult to understand some topics in depth.

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Helpful and intuitive

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 23.01.2023 Company Size: N/A Industry: N/A

PROS: A lot of great features such as Recommender Really detailed analytics dashboard Synonym suggestions Helpful support team that made sure we understand the product to its full extend

CONS: We are super satisfied that we chose Luigi's Box as our provider, therefore there are no complaints from our side at the moment.

Vendor reply

Greetings, dear user. We are glad that you managed to increase your conversion rate quickly. We're not surprised; it's the desired state for every client. Thanks to the great approach on your part, we were able to set everything up quickly, so you don't have to regret not opting for Luigi's Box sooner. Thank you for your review, and have a nice day. Sincerely, Martin from Luigi's Box.

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Great Poor

Incredible site searching tool!

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2023 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: - Analytics - Searching - Recommendations - Synonyms searching - Customer Support

CONS: I have nothing to mention

Vendor reply

Greetings. Thank you for rating. We're glad Luigi's Box helped you understand your customers' needs and behaviors, which allowed you to make changes to the search experience on your website. These have led to a significant increase in your key performance indicators, which we are happy about. We wish you every success with Luigi's Box. Regards. Martin

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Great product, amazing customer support

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Martin Poduska
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.01.2023 Company Size: 11-50 Employees Industry: Computer Software

PROS: We loved the search functionality, as it's a huge improvement over the in-house solution that we used previously. The pricing is reasonable, customer support stellar, and the entire implementation process was seamless. Overall, it was a great decision to choose Luigi's Box.

CONS: I might discover more opportunities for improvement in the future but so far the experience was everything we expected from it (and more).

Vendor reply

Greetings, Martin. Thank you for your review. It is challenging to develop your solution. It is both technologically and personnel intensive. That's why even large clients turn to us with requests to improve or replace their own solution. We are happy to help you. Sincerely, Martin from Luigi's Box

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Luigi’s Box – Unleashing the Power of AI for E-Commerce Site Search and Product Discovery

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Peter Duris
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.01.2023 Company Size: 11-50 Employees Industry: Human Resources

PROS: Luigi's Box is a game-changer for e-commerce businesses. The AI-powered site search and product discovery tool offers a seamless and personalized experience for customers, helping them find exactly what they're looking for in seconds. The search algorithm can predict customer intent and preferences based on previous clicks, and can handle typos, synonyms, and diacritics with ease.

CONS: A bit of more analytics.

Vendor reply

Hello, Peter. We are glad that you have given us a positive review. Personalization in e-commerce is becoming more and more important because every customer is different, and their needs are different. It is, therefore, good to be able to analyze these needs and show the most relevant product. We look forward to further cooperation. Martin from Luigi's Box

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It has proven to be an absolutely invaluable tool

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.01.2023 Company Size: N/A Industry: N/A

PROS: It is extremely easy to use and has robust features to boost your E-commerce project. I especially like AI-powered search and personalized recommendations for our customers. In fact, thanks to Luigi's box, we managed to increase our average order by more than 10%. Therefore, I highly recommend Luigi's Box to anyone who sells online.

CONS: Nothing at all

Vendor reply

I salute you. We're glad that your average order value has increased by 10%. That's a big deal. We believe these numbers will grow as AI learns from your users. Have a nice day. Sincerely, Martin from Luigi's Box.

What do you think about this review?

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One of the best AI-powered site search and analytics

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2023 Company Size: N/A Industry: N/A

PROS: Luigi's Box is helping our website visitors to find what they are looking for in a short time. The solution is helping to achieve higher retention and overall customer experience.

CONS: Everything is great so far.

Vendor reply

Dear customer. Thank you for your review! We are glad to hear that Luigi's Box is helping your website visitors find what they are looking for quickly and achieving higher retention and customer experience. Thank you Martin from Luigi's Box

What do you think about this review?

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Luigi’s Box has proven to be an excellent choice for our solution

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Michal Kouril
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.12.2022 Company Size: More than 100 Employees Industry: Telecommunications

PROS: Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users. Users are able to get fast results and recommendations thanks to the powerful Luigi’s Box search system. On the business side, we appreciate the clear usage analytics and the system\'s proactive suggestion of synonyms and other options to enhance the search experience. The Luigi’s Box team has also been a pleasure to work with, responding to feedback and providing support as needed.

CONS: So far, I have no complaints about it. Overall, we are very satisfied with the high level of service provided by Luigi’s Box and greatly appreciate their assistance.

Vendor reply

Greetings, Michal. It's great to know that you are satisfied with our service. Our offer is always tailored to each customer to ensure that the added value of our products and services is as high as possible for our customers. Thank you for your receipt, and we wish you every success. Sincerely, Martin from Luigi's Box.

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Amazing anylytic dashoboard

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.12.2022 Company Size: N/A Industry: N/A

PROS: Quick and exact results with a clear display. They solve very effectively the problems with the search and it is very user-friendly, so it is a very good choice for us.

CONS: I have nothing to add so far

Vendor reply

Dear user, thank you for taking the time to rate our product. The speed of loading and displaying results is crucial in this industry, and the user experience depends on it, so we pay special attention to it. Our support team will resolve any questions you may have. Feel free to contact our experts. Have a nice day. Martin from Luigi's Box

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Well trained AI for amazing searching experience.

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.12.2022 Company Size: N/A Industry: N/A

PROS: Clear and quick step-by-step introduction. Gets Luigi\'s Box into production really fast. Advanced content-based searching with well-trained AI in the background. Almost instant-like results in a structured readable form.

CONS: Settings may be too logical and difficult to understand.

Vendor reply

Hi, Thank you for sharing your thoughts on this product. It's great to hear that you have found the precise and quick step-by-step introduction to help get Luigi's Box into production quickly and that the advanced content-based searching with well-trained AI in the background has provided almost instant-like results. We are glad that Luigi's Box has helped your company solve specific problems related to searching through large amounts of data. Thank you for your feedback and for choosing to use Luigi's Box. Martin from Luigi’s Box

What do you think about this review?

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Better search results!

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Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.12.2022 Company Size: More than 100 Employees Industry: Internet

PROS: Works better and better with every search. Great to have a search tool that can learn itself!

CONS: Some settings can be tricky. But support always helped!

Vendor reply

Greetings, Thank you for your review. We are glad that you are satisfied with our service. Some settings may be more complicated to understand in the beginning, but our support is ready to answer these questions and provide the necessary assistance. We are looking forward to furthering cooperation with us. Martin from Luigi's Box

What do you think about this review?

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Easy to use software for scaling webshops

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Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 14.12.2022 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: How easy it is to use, and how to integrate it with other services like shopify.

CONS: The interface has a limited way of customisation.

Vendor reply

Hello. Thank you for being so interested in our Product Search and Recommendation. Some of the key aspects of our product are its ease of use and the ability to integrate with other services such as Shopify. We hope that you will use our services again and that you will be satisfied with them. Have a nice day. Martin from Luigi's Box

What do you think about this review?

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Cool AI-Powered Site Search

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Petr Gadlina
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.12.2022 Company Size: 51-100 Employees Industry: Telecommunications

PROS: The autocomplete feature is the absolute best. Combined with analytics its perfect.

CONS: I haven't found any problematic part of the Luigi's Box tool.

Vendor reply

Hello, Peter. We are grateful for the time you have taken to write your review. Thanks to you, we are moving forward more and more. Analytics is a necessary foundation, and if you add a person who works with it, you will also get a valuable source of information on how to set up Search or Autocomplete. Thank you Martin from Luigi's Box

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4/5

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Published on: 23.12.2024 Company Size: 51-100 Employees Industry: Consumer Electronics

A great tool to improve the search engine

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Artur Niewiadomy
4/5

Overall impression

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Published on: 06.12.2024 Company Size: More than 100 Employees Industry: Retail

Great tool to improve customer search experience

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Andrej Petričko
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.12.2024 Company Size: 51-100 Employees Industry: Retail

A very good and useful tool

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Mário Németh
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.11.2024 Company Size: 11-50 Employees Industry: Food & Beverages

Your search will be better!

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Michal Rybar
4/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2024 Company Size: More than 100 Employees Industry: Banking
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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