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User review of M-Files

Complete business intelligence platform

- by Adelbert

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Properly handles soft copies, and conveniently scans hard copies of documents that we need to process. It is suitable for our office scanner, can scan rapidly, handles large batches, and it can sort out scanned documents by itself. This makes our processes easier since it helps us organize and index files straight from sources such as OCR. This is a really big help and is a significant advantage for our business.

What aspects are problematic or could work better?

This tool works fantastic for our business use. But it is important to put the right filename to each document when saving. Or else, you’d end up having a lot of difficulties in finding certain files. Remember that the system keeps thousands of other documents.

What specific problems in your company were solved by this product?

Useful for establishing intuitive operation processes, and it carefully handles all our confidential information well. It has a trusty search feature that helps us easily locate certain documents as well, regardless of which location or system such item is stored. That is how it has solved our predicament about data and file storage while improving the flow of our operations. We’re greatly happy with the platform!

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.