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User review of M-Files

My feedbacks on using M-Files platform

- by Candelario

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

This platform features a very familiar UI that looks similar to the file explorer of Windows. That makes M-Files easy to use even for beginners. It also has reliable administration security setting that you can apply to each file it stores. This helps you tweak the access of authorized people to such files, such as specifying tasks they can do, and restricting them from open certain files when needed.

What aspects are problematic or could work better?

It is quite tricky and complicated to create various workflows in the platform. Implementing trial and error steps is important to make sure of efficient performance, as well as properly sorting out each file to avoid mistakes. For example, you must keep each workflow up-to-date to avoid making confidential files vulnerable to unauthorized access.

What specific problems in your company were solved by this product?

This is a wonderful single platform that lets everybody in the company manage sensitive files assigned to them. Automatic update details are available, so all teams and their members in the company know all processes taking place. This has eliminated the inconvenient passing of files from one point to another and has greatly decreased errors taking place. Moreover, security settings are amazing to control access for any file, which is important for confidentiality. This has drastically increased productivity and efficiency in our company operations.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Government Administration

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.