What are the best aspects of this product?
Very intuitive and pleasant UI, packed with features but not overwhelming to use, great multi-account management, and the app integration (Google Calendar, To-do, Google Docs & Drive, Evernote, Asana, Trello, etc.) makes productivity such a seamless experience. Switched from Thunderbird, which as an advanced user, I love and have used for years, but while very configurable, it's a bit outdated, clunky, and tedious to set up. Mailbird provides everything I need and is excellent value, not to mention the developers are very active in improving the product and customer service is excellent.
What aspects are problematic or could work better?
I had some initial stability issues but they were swiftly corrected by the devs. The only thing I miss is perhaps more customization for advanced users.
What features/services would you like to see in future versions of this product?
The ability to manually sort folder order, more customization options for power users, a "search" feature within the app's settings.
What specific problems in your company were solved by this product?
Multi-account management, a more intuitive, modern user experience and integration with productivity apps
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Writing and Editing
Did your company use a different software before this one?
Yes
What software did you use before?
Mozilla Thunderbird
Why did you decide to change it?
Tedious to set-up, outdated UI, very little development in terms of innovation
Are you satisfied with the change?
Very much so
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
What was the cost of implementing this product?
One-time, $50 payment
What is your total annual cost for using this product?
One-time, $50 payment
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No
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