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User review of Mailbird

Good Mail app. Had a fee bugs fixed quickly and proffessionaly.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Lots of features, Advantage Search (implemented lately) has it all ans can connect directly from within mailbird to facebook, whatsapp and Linkdln.

What aspects are problematic or could work better?

to many Bugs

What features/services would you like to see in future versions of this product?

having a big archive is importent to keep documents in vue. It should be a big archive keeping mail for 5 years at least.

What specific problems in your company were solved by this product?

Its a good mail application good search that let us find old mails featering the archives.
Having a way to put strars on emails sorted by account, that helped find mails quickly.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Graphic Design

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Microsoft Outlook

Why did you decide to change it?

Lot of bugs an not user friendly as mailbird

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

Don' t remember but cheeap enough that I bought it

What is your total annual cost for using this product?

none

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

don' t remember

FEATURE DETAILS

Email Administration

Roles & Inbox Access Management
4
very good
Moderation
3
ok
Uploads
5
amazing
Tagging
5
amazing
Alerts & Notifications
3
ok

Communication

Instant Messaging
4
very good
Status Updates
5
amazing
Activity Feed
3
ok
Comments and Voting
4
very good
Discussions
4
very good
Status Updates
5
amazing

Content Management

Document Collaboration
3
ok
File Uploads
4
very good
Version Control
4
very good
Surveys
3
ok
Knowledge Base
3
ok

Productivity Tools

Calendar
4
very good
Search
5
amazing
Mobile
4
very good
Task Management
4
very good
Multi-Language Support
4
very good

Platform

Reporting & Analytics
4
very good
Performance & Reliability
3
ok
API/Integrations
5
amazing