Good Support

What are the best aspects of this product?

Simple, easy to use. Good system for raising tickets
Very good that for a simple one off fee for this software, there is then ongoing support.

What aspects are problematic or could work better?

None really

What features/services would you like to see in future versions of this product?

Possibility to request read receipt and block read receipt requests

What specific problems in your company were solved by this product?

Email - I am a private user of this software

Are you a current user of this product?

Yes