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User review of Mailbird

Mailbird getting better everyday!

- by Cristian Zamora

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Mailbird does just about everything you could ever ask an email client to do. They just recently implemented moving emails between accounts just like in Outlook. You have access to many 3rd party addons as well. The unified Inbox is salvation for those of us that handle many accounts.

What aspects are problematic or could work better?

Complete Google integration with labels is a work in progress but shouldn't be an issue to keep anyone from using Mailbird.

What features/services would you like to see in future versions of this product?

Mailbird in the last few months has given Mailbird Business users all the tools needed to increase workflow. Really can't ask for anything else.

What specific problems in your company were solved by this product?

As mentioned above, the lack of a unified Inbox in Outlook created a slow down in productivity. The unified Inbox solves that problem.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Microsoft Outlook

Why did you decide to change it?

Outlook does not integrate with Google services.

Are you satisfied with the change?

Yes.

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

No greater than using Outlook.

What is your total annual cost for using this product?

$60

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No.

FEATURE DETAILS

Email Administration

Roles & Inbox Access Management
4
very good
Moderation
4
very good
Uploads
4
very good
Tagging
4
very good
Alerts & Notifications
4
very good

Communication

Instant Messaging
4
very good
Status Updates
4
very good
Activity Feed
4
very good
Comments and Voting
4
very good
Discussions
4
very good
Status Updates
4
very good

Content Management

Document Collaboration
4
very good
File Uploads
4
very good
Version Control
4
very good
Surveys
4
very good
Knowledge Base
4
very good

Productivity Tools

Calendar
4
very good
Search
4
very good
Mobile
4
very good
Task Management
4
very good
Multi-Language Support
4
very good

Platform

Reporting & Analytics
4
very good
Performance & Reliability
4
very good
API/Integrations
4
very good