What are the best aspects of this product?
With MailChimp, you don't have to pay a fortune for an upper plan, you just take the free mode and all necessary functionality will be right there. It will help you manage your lists, divide the audience in specific groups, and create cute newsletters for every group. We are lucky enough to use to paid version, and I can tell you that the features in there are fantastic! Automation is the one I like the most, but I'm satisfied with everything else. You also need to know that analytics are available in the free version, that's really rare in email marketing.
What aspects are problematic or could work better?
Doesn't really help international companies, because I doesn't support multiple languages to create forms in. I had a case like that, and I needed to make the subscription invitation in Italian, but the box remained in English and I couldn't change it. I contacted them right away, but they couldn't solve it either, even if I know they tried their best to do it.
What specific problems in your company were solved by this product?
We didn't really have a problem, but we wanted a platform that will make our newsletters look cuter, and will deliver them fast to all customers we have in mind. MailChimp did more than that, and we are really happy to have it on board. Tracking was an additional benefit we appreciate a lot.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
1-10 Employees
What is your industry?
Real Estate
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
1 year
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