Cloud-based, functional, user-friendly

What are the best aspects of this product?

MailChimp is a great tool to reach out to your customers and leads. It allows you to send professional and attractive emails. You set event-triggered emails, or you can also schedule sending mass emails.

What aspects are problematic or could work better?

The premium plan is a bit pricey for small business. I also realized that with MailChimp's frequent use, your emails might end up in the spam folder. Tracking sometimes doesn't work well.

What specific problems in your company were solved by this product?

MailChimp increased the traffic to my blog site because of the newsletters and emails that I sent out.

Are you a current user of this product?

Yes