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User review of MailChimp

Reliable, simple

- by Jeffrey

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It makes your emails and newsletters visually-appealing and professional looking. It's accessible through different devices. We're also able to gather new customers and get customer feedback easily.

What aspects are problematic or could work better?

I'm encountering some issues with the layout sometimes–the images and texts overlap. The site also slows down sometimes. These issues would delay our work because we have to redo some of the tasks.

What specific problems in your company were solved by this product?

Our communications with our customers no longer seem like spam! We're also now able to customize our emails to fit our audience needs and demographics. It's great!

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.