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User review of MailChimp

The best tool for email marketing!

- by Nathanial

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Both the free and premium versions are great to use! The premium version has more functionalities, but that doesn't make the free version unimpressive. The templates would surely make your emails look professional and engaging. On the backend, everything is so organized and easy to manage.

What aspects are problematic or could work better?

I think they need to improve on their customer support because sometimes you have to learn to resolve the issues yourself and it's a bit time-consuming.

What specific problems in your company were solved by this product?

It definitely lightens our workload because of the auto-response feature, social network integrations, and the quick email feature.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.