User review
of MailerLite
Great Customer Support
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Ease of use. Clean GUI. Excellent customer support with very fast response times.
What aspects are problematic or could work better?
There was a slight iccup with loggin in when MailerLite didn't recognise my credentials - I reached out to customer support and the issue was fixed within minutes.
Are you a current user of this product?
No
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Architecture & Planning
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
MailChimp
Why did you decide to change it?
Pricing
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
FEATURE DETAILS
Email Marketing
Email and Mobile Preview very good
4
Manage Email List very good
4
High Volume Sending very good
4
Customization
Drag and Drop Interface ok
3
WYSIWYG Email Design ok
3
