User review
of Mailjet
Horrible customer service.
-
by David Brenchley
USER SATISFACTION
RECOMMENDATION Never
1 out of 7
COST EFFICENCY Acceptable
4out of 7
OVERALL IMPRESSION very poor
1out of 5
EASE OF USE very poor
1out of 5
CUSTOMER SUPPORT very poor
1out of 5
PROS & CONS
What are the best aspects of this product?
sends emails, if they let you, but will cut your service off without warning.
What aspects are problematic or could work better?
Horrible customer service. They will cut your account off without notice or explanation. Seeking redress, they still do not tell you why.
What features/services would you like to see in future versions of this product?
Some way for you to defend yourself if they deem you unworthy.
Are you a current user of this product?
No
USER DETAILS
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Real Estate
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
$500 of development time
