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Mailjet Review

Mailjet
Our score: 9.0 User satisfaction: 100%

What is Mailjet?

Mailjet is an intuitive tool for sending and receiving marketing and transaction emails which allows users to achieve proficiency in reaching out their customers through email platform. You won’t only get to send out your emails to thousands of customers on a daily basis, but also to track the mailing lists and database through real-time analytics and processing.

Today, many marketers use Mailjet to leverage their marketing practices by developing their newsletter or marketing campaigns, by which emails are delivered to customers in a customized way and on time. Delivery is also guaranteed, as the integrations of REST and SMTP server empower the users to send independent emails to the best IP addresses across the globe. To make matters even better, Mailjet is a reasonably priced tool, and is therefore accessible even for small and medium businesses.

Overview of Mailjet Benefits

For every business, email marketing is the most preferred channel to reach out to the customers in a personalized way. That’s why Mailjet offers an interface through which every email can be sent to customers with a human touch. How’s that possible? Well, Mailjet allows you to customize dynamic content, blending the variables different for every user such as location, surfing habits or name etc. That’s how you attract every customer’s attention towards your marketing campaign.

Mailjet is designed understanding the challenges and opportunities that marketers may face in the digital world. Not every email will reach your customers: it may get lost or be marked as spam. That’s why Maijet provides the support of the delivery experts who are there to guide your for quick delivery and customer relationship management through emails.

It also comes with the feature of campaign comparison which allows business to design and develop campaigns by providing the insights over past email performance and future performance forecasts. This way a business can set desired benchmarks and work hard to achieve them through carefully designed email campaigns. For example, with campaign comparison, you get to know the contact lists that have higher click or view rates. Also, you can see which elements of your campaign drove higher traffic to your site be it call-to-actions or banners or tag lines.

Overview of Mailjet Features

  • Real-time email tracking
  • Contact List Management
  • Delivery and Analytics Dashboard
  • One-to-one personalization
  • Email Templates
  • SMTP Relay
  • Templating Language
  • MJML
  • Segmentation
  • Dedicated IP
  • A/X Testing
  • Campaign Comparison
  • Tracking Tools
  • Email Automation

Mailjet Position In Our Categories

Knowing that businesses have unique business-related needs, it is wise they abstain from paying for a one-size-fits-all, ideal software product. Needless to say, it is troublesome to come across such an app even among sought-after software systems. The reasonable step to undertake should be to set down the several vital factors that necessitate scrutiny like crucial features, price terms, technical skill ability of staff, business size, etc. The second step is, you must do your research to a full extent. Read some Mailjet reviews and look over each of the software options in your list more closely. Such detailed product research makes sure you stay away from unfit software solutions and buy the system that has all the features your business requires in growing the business.

Position of Mailjet in our main categories:

TOP 50

Mailjet is one of the top 50 Marketing Software products

Mailjet is also listed in the following subcategories:

Each organization has different needs and requires an application that can be customized for their size, kind of employees and clients, and the specific industry they are in. For these reasons, no platform can offer perfect functionality off-the-shelf. When you try to find a software product, first be sure what you require it for. Read some Mailjet Email Marketing Software reviews and ask yourself do you want basic functionality or do you want advanced functionality? Are there any industry-specific functionalities that you are searching for? Obtain the answers to these questions to assist your search. There are plenty of elements that you need to mull over and these include your finances, specific business wants, your company size, integration needs etc. Take your time, check out a few free trials, and finally select the platform that provides all that you want to enhance your company effectiveness and productivity.

How Much Does Mailjet Cost?

Mailjet Pricing Plans:

Free Trial

Free plsn

Free

Bronze

Starting at $7.49/month

Crystal

Starting at $21.95/month

Mailjet offers three SMB and enterprise pricing packages to suit the needs of different users, including a free plan suitable for startups and small businesses. Here are the details:

Free

  • 6000 emails (200 mails/day)
  • Free 30 days premium trial

Bronze – Starting at $7.49/month

  • 30000 Emails
  • Premium Features

Crystal – Starting at $21.95/month

  • 60000 emails
  • Premium Features
  • Expert Deliverability Support

User Satisfaction

Positive Social Media Mentions 25
Negative Social Media Mentions 0

We realize that when you make a decision to buy Email Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Mailjet reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Mailjet. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Mailjet Comparisons

Mailjet user reviews

Carefree email marketing thanks to Mailjet

Read full review >
Bridie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.04.2020 Company Size: 51-100 Employees Industry: N/A

Fantastic features

Read full review >
Wade
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.04.2020 Company Size: 11-50 Employees Industry: N/A

Superb email marketing solution

Read full review >
Tad
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.04.2020 Company Size: 1-10 Employees Industry: Internet

User-friendly

Read full review >
Austin
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 30.03.2020 Company Size: 1-10 Employees Industry: Consumer Services

Gives more than what you paid for

Read full review >
Sharon
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 29.03.2020 Company Size: 1-10 Employees Industry: N/A

What are Mailjet pricing details?

Mailjet Pricing Plans:

Free Trial

Free plsn

Free

Bronze

Starting at $7.49/month

Crystal

Starting at $21.95/month

Mailjet offers three SMB and enterprise pricing packages to suit the needs of different users, including a free plan suitable for startups and small businesses. Here are the details:

Free

  • 6000 emails (200 mails/day)
  • Free 30 days premium trial

Bronze – Starting at $7.49/month

  • 30000 Emails
  • Premium Features

Crystal – Starting at $21.95/month

  • 60000 emails
  • Premium Features
  • Expert Deliverability Support

What integrations are available for Mailjet?

Mailjet integrates with the following business systems and applications:

  • ActiveCampaign
  • Autopilot
  • Batchbook
  • BigCommerce
  • Act!
  • Cloud Elements
  • Dropbox
  • Evernote
  • Drupa;
  • Eventbrite
  • Facebook
  • Freshdesk
  • Google Cloud Platform
  • Hubspot
  • Intercome
  • Highrise
  • Insightly
  • JIRA
  • Magento
  • Joomla
  • Marketo
  • Microsoft Azure

Mailjet average rating:

Average score
3.9/5 (11 user reviews)
4/5

Overall impression

5/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Bernadette

PROS: Mailjet is robust in useful functionalities: sending and receiving marketing emails; tracking contact lists and updating it in real-time to factor in potential clients' online habits.

CONS: It would be helpful if Mailjet could notify if an email hasn't been opened so we make sure we don't miss anything.

Reviewed 4 months ago

Read full review >

The least favorable review

David Brenchley

PROS: sends emails, if they let you, but will cut your service off without warning.

CONS: Horrible customer service. They will cut your account off without notice or explanation. Seeking redress, they still do not tell you why.

Reviewed 1 year ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Carefree email marketing thanks to Mailjet

Read full review >
Bridie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.04.2020 Company Size: 51-100 Employees Industry: N/A

PROS: Mailjet's analysis and content are very effective that we have seen a rise in inquiries in just a few months of using the platform. Mastering navigation within Mailjet is effortless and takes minimal to zero time.

CONS: I'm really enjoying Mailjet but there's one very minor issue: it doesn't automatically launch the campaigns.

What do you think about this review? Great Poor

Fantastic features

Read full review >
Wade
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.04.2020 Company Size: 11-50 Employees Industry: N/A

PROS: We use Mailjet because of its easily configurable email templates and robust documentation.

CONS: The management of contact lists is quite difficult. There's no easy way to merge and you cannot add more contacts into an ongoing campaign.

What do you think about this review? Great Poor

Superb email marketing solution

Read full review >
Tad
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.04.2020 Company Size: 1-10 Employees Industry: Internet

PROS: Mailjet helps me send messages in bulk while still ensuring the quality of the content. It's very effortless to use and very affordable.

CONS: The cap of email sending was initially a downer.

What do you think about this review? Great Poor

User-friendly

Read full review >
Austin
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 30.03.2020 Company Size: 1-10 Employees Industry: Consumer Services

PROS: Mailjet is extremely intuitive. We love the many useful functions that automate our marketing campaign.

CONS: We often experience a lag in loading when editing. Every time we encounter one we can't help but grow anxious for fear the system would crash and won't save our work.

What do you think about this review? Great Poor

Gives more than what you paid for

Read full review >
Sharon
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 29.03.2020 Company Size: 1-10 Employees Industry: N/A

PROS: Mailjet has flexible integration; very appealing ready-made layout designs; robust analytics on consumer behavior online; and useful insights on past performance to help in better decision making.

CONS: Mailjet should consider lifting limitations in contact management and design.

What do you think about this review? Great Poor

Review as a new user

Read full review >
Matt
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 23.03.2020 Company Size: More than 100 Employees Industry: Banking

PROS: Mailjet assists us by sending our messages far and wide.

CONS: There is not much room for designing templates which we find too plain for the branding we want to achieve.

What do you think about this review? Great Poor

Time-saver

Read full review >
Etha
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 19.03.2020 Company Size: 11-50 Employees Industry: N/A

PROS: The interface is extremely easy to use and provides a wide range of ready-to-use templates. Plus, Mailjet's price-point is so affordable small businesses can take advantage of its offerings. It comes with a package that allows all members of a team to access the platform.

CONS: We haven't had any negative experiences with Mailjet.

What do you think about this review? Great Poor

Competitively priced

Read full review >
William
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 09.03.2020 Company Size: 11-50 Employees Industry: N/A

PROS: I have tried an enormous number of email marketing tools and I have to say Mailjet is one of the best, that I think it's close to overtaking the current market leader. It is fairly priced, carries satisfying features, and has an intuitive interface.

CONS: I hate that it isn't detailed in providing the estimated deployment of campaigns in a queue so I have to check on them from time to time. I also hate that I cannot configure a campaign once it has been launched. Then it restricts a campaign to one set of contacts plus I can’t lump two lists together into a single list. Although doing so manually isn't that of a big deal, it still could have been better if it could do away with any inconvenience.

What do you think about this review? Great Poor

Value for money

Read full review >
Casper
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 04.03.2020 Company Size: 1-10 Employees Industry: Media Production

PROS: Mailjet makes the reach of our marketing messages far and wide. Given its price point, it suits businesses that don't send messages on a regular basis.

CONS: Interface can still be enhanced for a more user-friendly experience.

What do you think about this review? Great Poor

Excellent for small enterprises

Read full review >
Bernadette
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.02.2020 Company Size: 1-10 Employees Industry: Yes

PROS: Mailjet is robust in useful functionalities: sending and receiving marketing emails; tracking contact lists and updating it in real-time to factor in potential clients' online habits.

CONS: It would be helpful if Mailjet could notify if an email hasn't been opened so we make sure we don't miss anything.

What do you think about this review? Great Poor

Horrible customer service.

Read full review >
David Brenchley
1/5

Overall impression

1/5

Customer Support

3/5

Value for Money

1/5

Ease of Use

Published on: 21.12.2018 Company Size: 1-10 Employees Industry: Real Estate

PROS: sends emails, if they let you, but will cut your service off without warning.

CONS: Horrible customer service. They will cut your account off without notice or explanation. Seeking redress, they still do not tell you why.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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