What are the best aspects of this product?
This tool does double duty for us by giving us a lot of insights into our customers while at the same time putting our product out there to be seen by more people. It has also been invaluable in making our marketing communications seem more human since bulk emails can be personalized so that customers do not feel like they are coming from a machine. On top of that, it has also made tracking a customer's information more straightforward for us to do.
What aspects are problematic or could work better?
Any problems I have with the tool have often been minor complaints because there is an excellent customer support team that always helps me resolve any issues.
What specific problems in your company were solved by this product?
This whole package has really helped improve the performance of our business overall. We now know where to look for customers thanks to its SEO feature. We can tap into future customers and check the online activity of our current ones using the lead platform. That same feature has increased our conversions and sales. Meanwhile, the marketing feature has helped us reach out to new people and strengthen our presence online.
Are you a current user of this product?
No
What is your company size?
More than 100 Employees
What is your industry?
N/A
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