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User review of Melissa Data

An effective platform for acquiring data and verifying locations

- by Eveline

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We are able to pull data without any difficulties. And whenever we had questions about the service, their customer support are always quick in providing answers and assistance. Lastly, the system's address verification tool has been very helpful in making sure that the shipping address that clients send to us are accurate.

What aspects are problematic or could work better?

Addresses that fall outside typical parameters like new construction, etc. are usually not available. Also, communication issues can compromise API results.

What specific problems in your company were solved by this product?

Items are now always shipped to the right address. In return, customers are satisfied and our business is saved from paying an unnecessary additional cost for returning. The platform's address verification and demographics assessment have been very helpful.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.