What are the best aspects of this product?
Their products are nothing but easy! They're constantly adding functionality to their offering. That's a good thing as that would lead to enhanced results. I like their social channel monitoring and executive alerts. I'm seeing plenty more going in our industry befor taking a chance with Meltwater.
What aspects are problematic or could work better?
It's a bit high in terms of pricing. At times, I feel a bit rushed taking advantage ofthe product's newo offerings. It'd be nice to see products bundled together at a reasonable pricing.
What specific problems in your company were solved by this product?
We can track our social mentions and news via the tools offered by Meltwater. These can be in the form of standard alerts to executive alerts. Keywords being entered can be drilled to precisely to what I desire. That means going for the things I'd like to see to the ones I don't. And getting minute-by-minute feeds.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Non-Profit Organization
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
Less than 1 year
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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