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User review of Mention

A perfect tool to help you look into your brand!

- by Alfredo

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I was completely overwhelmed with the high number of mentions online. Keeping up with them is a big chllange when you don't have people tagging you. Mention came in to the rescue to help monitor online conversations of my tour and album. The tool simply sends me an e-mail alert whenever I get mentions. Customer service is important for me. And Mention didn't disappoint!

What aspects are problematic or could work better?

If there's anything bad I'd say about Mention, I would lay it all here. But at this point, there's absolutely that I don't like. If you're able to integrate Buffer into the Mention dashboard to post scheduling, then you've got yourself a nice workflow.

What specific problems in your company were solved by this product?

It helped me keep a consistent eye on conversations made about my brand. In addition, I was able to to successfuly streamline line it with different social media platforms.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Music

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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