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Mention Review

Mention
Our score: 8.9 User satisfaction: 96%

What is Mention?

Mention is an online platform that specializes in different types of business monitoring activities over the web. This platform is able to monitor billions of sources in over 40 languages, providing a vast and rich source of information for businesses as to what is trendy and popular. It also enables businesses to reach out promptly in ways the platform is able to make possible.

These are only few of the reasons why more than 500,000 companies worldwide are using this platform, including Microsoft, GitHub, Asos, Spotify, and many others. More than delivering social mentions information, Mention analyzes performance, and provides a highly-segmented summary of activities, sentiment, and time-consumption. Unlike similar platforms that engage  only customers, Mention is engages employees, and making sure at the same time that each team member has access to the reported data. The integrations satisfy the data exporting criteria, and the pricing scheme is moderate enough to involve both small and large businesses.

Overview of Mention Benefits

Mention utilizes a vast online network from websites to blogs to social media that users can tap into to access billions of sources of conversation in over 40 languages, providing users a global reach that can be tapped to reach and engage with a greater audience in real time.

Marketers can utilize Mention to identify and tap influencers who can drive interest to their brands while being able to monitor how the brand performs through generated reports. Users can also track campaigns and identify new outlets and coverage opportunities for the brands.

Mention also lets users filter the information being received, allowing users to focus on the conversations that matter to the business and its growth. Once all social accounts are connected, you’ll no longer have to let the dashboard comment or tweet on your behalf, and you will have your entire team gathered in one location from where you can makes sure every task is assigned, and all mentions are emailed properly. 

As we already mentioned, the platform handles performance analytics as well, and it will follow your performance to capture both the good and bad practices. All mentions are consequently segregated by source type, date, location, sentiment, language, and of course – influence.

Overview of Mention Features

  • Billions of sources
  • Real-time conversations
  • Actionable data
  • Designed for teams
  • Cross-device support

Mention Position In Our Categories

Position of Mention in our main categories:

TOP 100

Mention is one of the top 100 Marketing Software products

Mention is also listed in the following subcategories:

Enterprises have unique needs and requirements and no software platform can be ideal in such a condition. It is pointless to try to find a perfect off-the-shelf software system that fulfills all your business needs. The wise thing to do would be to adapt the application for your specific needs, worker skill levels, budget, and other aspects. For these reasons, do not hasten and pay for well-publicized trendy solutions. Though these may be widely used, they may not be the ideal fit for your specific wants. Do your research, check out each short-listed system in detail, read a few Mention Marketing Software reviews, contact the vendor for clarifications, and finally choose the product that presents what you require.

How Much Does Mention Cost?

Mention Pricing Plans:

Free Trial

Solo

$29/month

Starter

$99/month

Company

By quote

Mention offers a variety of pricing plans. Here are the basic details for each of them:

Solo – $29/month

  • 2 alerts
  • 3000 mentions
  • 1 user

Starter – $99/month

  • 5 alerts
  • 5000 mentions
  • 3 users
  • Analytics
  • Advanced search
  • Sentiment analysis
  • Tags
  • Influencer dashboard

Company – by quote

  • Custom alerts
  • Custom mentions
  • Custom users
  • Analytics
  • Advanced search
  • Sentiment analysis
  • Tags
  • Influencer dashboard
  • Boolean query
  • Twitter dashboard
  • Data export
  • API access
  • Account manager

A free trial is also available.

User Satisfaction

Positive Social Media Mentions 79
Negative Social Media Mentions 3

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Mention reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Mention. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Mention Comparisons

Mention user reviews

Finding media content has never been this easy.

Read full review >
Vanessa
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2018 Company Size: More than 100 Employees Industry: Unavailable

A perfect tool to help you look into your brand!

Read full review >
Alfredo
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2018 Company Size: More than 100 Employees Industry: Music

A worthy tool!

Read full review >
Jimmy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2018 Company Size: More than 100 Employees Industry: Information Technology

My new set of eyes online.

Read full review >
Jenny
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.04.2018 Company Size: More than 100 Employees Industry: Professional Training and Development

This product helped me remain competitive in today’s digital era!

Read full review >
Jeremiah
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.04.2018 Company Size: More than 100 Employees Industry: Computer Software

What are Mention pricing details?

Mention Pricing Plans:

Free Trial

Solo

$29/month

Starter

$99/month

Company

By quote

Mention offers a variety of pricing plans. Here are the basic details for each of them:

Solo – $29/month

  • 2 alerts
  • 3000 mentions
  • 1 user

Starter – $99/month

  • 5 alerts
  • 5000 mentions
  • 3 users
  • Analytics
  • Advanced search
  • Sentiment analysis
  • Tags
  • Influencer dashboard

Company – by quote

  • Custom alerts
  • Custom mentions
  • Custom users
  • Analytics
  • Advanced search
  • Sentiment analysis
  • Tags
  • Influencer dashboard
  • Boolean query
  • Twitter dashboard
  • Data export
  • API access
  • Account manager

A free trial is also available.

What integrations are available for Mention?

Mention integrates with the following systems and applications:

  • Buffer
  • Zapier

Mention average rating:

Average score
5/5 (10 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Elmer

PROS: The best approach to possessing an all-in-one tool is seek out digital presence. Iove how simple the product is and its UI.

CONS: Having just 5 alerts for the starter version is way too few especially for growth hacking. I'd love to get more out of the package and have the option to pick further alerts and mentions. It's suitable to have more alerts for startups and even more mentions for a mature company.

Reviewed 2 years ago

Read full review >

The least favorable review

Helen

PROS: Mention does a very good job in ensuring things run smoothly. Whether I'm using a mobile device or desktop PC, I can depend on this tool to keep me peeled on the mentions made about my business. It's very easy to use, dependable, and has helped me in so many ways that I couldn't imagine.

CONS: Mention has helped me so much, I feel like I shouldn't be saying anything bad about it. But if there's one thing that I'd like to see more, that would be having more free mentions.

Reviewed 2 years ago

Read full review >

More reviews from 10 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Finding media content has never been this easy.

Read full review >
Vanessa
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.09.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: This tool helped us seek content online and in social channels that other tools may have missed. We appreciate their customer support for their swift response time. It's a benefit to have a Buffer integration for managing the social community and for PR purposes.

CONS: There's really nothing specific that I really hate about Mention. Back then, I encountered several bugs. But that was quickly addressed from their support team. The team really cares whenever I submit a bug report via their NPS. They tend to response within a matter of hours.

What do you think about this review? Great Poor

A perfect tool to help you look into your brand!

Read full review >
Alfredo
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2018 Company Size: More than 100 Employees Industry: Music

PROS: I was completely overwhelmed with the high number of mentions online. Keeping up with them is a big chllange when you don't have people tagging you. Mention came in to the rescue to help monitor online conversations of my tour and album. The tool simply sends me an e-mail alert whenever I get mentions. Customer service is important for me. And Mention didn't disappoint!

CONS: If there's anything bad I'd say about Mention, I would lay it all here. But at this point, there's absolutely that I don't like. If you're able to integrate Buffer into the Mention dashboard to post scheduling, then you've got yourself a nice workflow.

What do you think about this review? Great Poor

A worthy tool!

Read full review >
Jimmy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.08.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: Mention enable me to carefully listen to conversations made by my customers. It carried me to interesting stories and better insights. It constantly informs me of the latest reviews and topics of my company's products. It saved me lots of time and is way better than the other tools I've used.

CONS: Mention has catered to my needs well. It would be a plus if they had some sort of a mobile app set up so I can carry on with things while I'm away from work.

What do you think about this review? Great Poor

My new set of eyes online.

Read full review >
Jenny
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.04.2018 Company Size: More than 100 Employees Industry: Professional Training and Development

PROS: Running a busy business, I love the ease of use when it comes to mentions. I subscribed to a free account and was able to jumpstart immediately. The UI is direct and clean. The tool did exactly what I wanted it to do. Put these aspects together and you've got a winning combination.

CONS: I badly miss the icon that lets me identify any unrelated mentions. But not all is lost. There are other options on how you'd want to categorize a mention and how you want to play around with it.

What do you think about this review? Great Poor

This product helped me remain competitive in today’s digital era!

Read full review >
Jeremiah
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.04.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: I like how simple it is to utilize the interface as well as the constant upgrades you get with the product as you move along. In addition, they lend a helping hand in setting you up with keyword monitoring.

CONS: There's really not much to like with Mention. But it would be nice to have further integration with other products or some kind of autoamted software intended for marketing use. I'm just being picky though. But all in all, I really don't have any problems with Mention.

What do you think about this review? Great Poor

One of the best online monitoring tools ever.

Read full review >
Claire
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.03.2018 Company Size: 11-50 Employees Industry: Media Production

PROS: Mention has a wide range of alert notifications showing the best results. An example is their country filter that helps narrow down searches only to relevant mentions. Their latest Influencers dashboard is important when reaching to critical accounts on Twitter.

CONS: I love everything that Mention is offering. But the one thing I'm really concerned about is their product pricing. The price between their Growth Plan and Company Plan is really big.

What do you think about this review? Great Poor

Mention is the best at it!

Read full review >
Lester
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.02.2018 Company Size: 1-10 Employees Industry: Internet

PROS: Mention happens to be the simplest approach to tracking any indivdual or brand that makes a mention of your brand and/or products. It does a very good job on its own.

CONS: I dislike the part where Facebook refuses to do any mention tracking. Obviously, that's an issue that needs to be taken up with Facebook. Sadly, Mention can don't anything much.

What do you think about this review? Great Poor

Mention has always given me a helping hand.

Read full review >
Helen
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.01.2018 Company Size: More than 100 Employees Industry: Hospitality

PROS: Mention does a very good job in ensuring things run smoothly. Whether I'm using a mobile device or desktop PC, I can depend on this tool to keep me peeled on the mentions made about my business. It's very easy to use, dependable, and has helped me in so many ways that I couldn't imagine.

CONS: Mention has helped me so much, I feel like I shouldn't be saying anything bad about it. But if there's one thing that I'd like to see more, that would be having more free mentions.

What do you think about this review? Great Poor

A must-have for today’s digital brand.

Read full review >
Elmer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.01.2018 Company Size: 11-50 Employees Industry: Apparel & Fashion

PROS: The best approach to possessing an all-in-one tool is seek out digital presence. Iove how simple the product is and its UI.

CONS: Having just 5 alerts for the starter version is way too few especially for growth hacking. I'd love to get more out of the package and have the option to pick further alerts and mentions. It's suitable to have more alerts for startups and even more mentions for a mature company.

What do you think about this review? Great Poor

It gave me great data and monitoring results.

Read full review >
Mario
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.12.2017 Company Size: More than 100 Employees Industry: Photography

PROS: One of the best things I like is their statistics dashboard. Their influencer dashboard did a good job in helping me connect with the right individuals in the photography industry They have an accurate monitoring spot and they never miss out on publications that I don't have the time to look for on my own.

CONS: I was hoping I could look into my Twitter lists for any keyword as oppposed to going through the entire Twitter site. I was recently told from their deveopers that they'll consider including this feature in the near future.

What do you think about this review? Great Poor
Reviewed By Nestor Gilbert
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