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User review of Mention

A worthy tool!

- by Jimmy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Mention enable me to carefully listen to conversations made by my customers. It carried me to interesting stories and better insights. It constantly informs me of the latest reviews and topics of my company's products. It saved me lots of time and is way better than the other tools I've used.

What aspects are problematic or could work better?

Mention has catered to my needs well. It would be a plus if they had some sort of a mobile app set up so I can carry on with things while I'm away from work.

What specific problems in your company were solved by this product?

Constantly keeping in touch with the internet is an effort that consumes a lot of time. Mention greatly minimizes the time it takes to seek mentions of my brand along with its products.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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