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User review of Mention

Finding media content has never been this easy.

- by Vanessa

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This tool helped us seek content online and in social channels that other tools may have missed. We appreciate their customer support for their swift response time. It's a benefit to have a Buffer integration for managing the social community and for PR purposes.

What aspects are problematic or could work better?

There's really nothing specific that I really hate about Mention. Back then, I encountered several bugs. But that was quickly addressed from their support team. The team really cares whenever I submit a bug report via their NPS. They tend to response within a matter of hours.

What specific problems in your company were solved by this product?

The biggest upside is being constantly notified whenever we get mentioned. This holds true in popular forums that I don't visit or rarely visit much.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Unavailable

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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