What are the best aspects of this product?
Mention does a very good job in ensuring things run smoothly. Whether I'm using a mobile device or desktop PC, I can depend on this tool to keep me peeled on the mentions made about my business. It's very easy to use, dependable, and has helped me in so many ways that I couldn't imagine.
What aspects are problematic or could work better?
Mention has helped me so much, I feel like I shouldn't be saying anything bad about it. But if there's one thing that I'd like to see more, that would be having more free mentions.
What specific problems in your company were solved by this product?
My work changed dramatically the last couple years. There have been instances where I felt unready to take on things. Mention helped me a lot since it lets gain complete control of my business' internet presene. As a result of responding to online feeback, I contribue to upholding my company's good image. A useful tool like mention can be applied any industry.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year