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User review of Mention

One of the best online monitoring tools ever.

- by Claire

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Mention has a wide range of alert notifications showing the best results. An example is their country filter that helps narrow down searches only to relevant mentions. Their latest Influencers dashboard is important when reaching to critical accounts on Twitter.

What aspects are problematic or could work better?

I love everything that Mention is offering. But the one thing I'm really concerned about is their product pricing. The price between their Growth Plan and Company Plan is really big.

What specific problems in your company were solved by this product?

One big benefit with Mention is receiving notifications on my smartphone/tablet or e-mail whenever I get keyword mentions. I won't have to resort to spending countless hours on one platform to another looking for the latest news and publications.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Media Production

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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