What are the best aspects of this product?
Mention has a wide range of alert notifications showing the best results. An example is their country filter that helps narrow down searches only to relevant mentions. Their latest Influencers dashboard is important when reaching to critical accounts on Twitter.
What aspects are problematic or could work better?
I love everything that Mention is offering. But the one thing I'm really concerned about is their product pricing. The price between their Growth Plan and Company Plan is really big.
What specific problems in your company were solved by this product?
One big benefit with Mention is receiving notifications on my smartphone/tablet or e-mail whenever I get keyword mentions. I won't have to resort to spending countless hours on one platform to another looking for the latest news and publications.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year