What are the best aspects of this product?
I like how simple it is to utilize the interface as well as the constant upgrades you get with the product as you move along. In addition, they lend a helping hand in setting you up with keyword monitoring.
What aspects are problematic or could work better?
There's really not much to like with Mention. But it would be nice to have further integration with other products or some kind of autoamted software intended for marketing use. I'm just being picky though. But all in all, I really don't have any problems with Mention.
What specific problems in your company were solved by this product?
We didn't have the right software to help us listen on interactions from customers or potential customers. Thanks to Mention, we're now able to look into these conversations and see sharp sales increase linked to online social interactions.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year