What are the best aspects of this product?
We have terminated 6 waiters since switching to menumiz! the problem was not only the salaries , but the visa handling for them...each waiter was a nightmare to handle work permit. This system cuts the jobs! however, Andrew from Australia was with us by whaatsapp from the demo request...he helped us to learn how it works.
What aspects are problematic or could work better?
it is cloud-based pos and some pages are slow ... we are used to fast response on previous POS , it is a bit weird to wait when tapping the screen...another problem is asking customers to install the app ...some don't and we have to take table side orders...lucky menumiz has it.
What features/services would you like to see in future versions of this product?
online booking, multi location, I think these two are the only missing parts in menumiz
What specific problems in your company were solved by this product?
we had issue with coping with 10 waiters...not only the salary but overall having ten waiters is a big deal. We reduced them to 4 and added one cook...we are really happy with what this system does , they call it self-service order and payment , we call it miracle!
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
it was old system
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?