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Menumiz REVIEW

Restaurant Management Software

2 user reviews
USER SATISFACTION N/A
OUR SCORE 8.0

What is Menumiz?

Menumiz is a restaurant management app that harnesses the power of mobile to speed up restaurant services from taking orders, sending kitchen instructions to accepting payments, and more. This helps restaurants to operate at an optimal level, deliver quality service to their diners, and get paid effortlessly.

Menumiz offers features like managing table-side orders, inventory, payment and billing, discount coupons, floor management, and other traditional POS/EPOS functions. This app, however, sets itself apart with its modern features like creating your own digital menu that customers can access from their smartphones. Customers can also order directly from their mobile devices using the digital menu. This can be done by printing out a QR code and placing them at every table. Customers just have to download the Menumiz app, register, and then scan the QR code. Once scanned successfully, they will be able to access a web-based portal that displays available food items, services, and more.

The customer-facing app offers easy payment options, such as the traditional pay-at-the-cashier and the more convenient pay-by-app option. Pay-by-app, however, is not always available and depends on the restaurant’s payment policy. Restaurants that offer pay-by-app option, however, allow their customers to pay directly through the app.

Unlike other similar applications, Menumiz provides restaurants with their customers’ profile information and dining history. This unique feature gives restaurants necessary information to tailor marketing campaigns among Menumiz app users, especially those who have been their customers. Customers are also encouraged to rate and leave comments or feedback on the dishes they have tried, which gives restaurants an insight into their customer’s experience and how they can improve their menu and services.

Restaurants can also set up Menumiz-supported kiosks and other mounted devices to encourage self-service and provide a faster and more seamless overall dining experience for their guests.

Overview of Menumiz Benefits

Fully Loaded Restaurant Management Software

Menumiz comes with a myriad of features one would expect from a comprehensive restaurant management platform. It has a user-friendly menu maker with which you can easily create, modify, and manage your menu items. On top of that, Menumiz provides you with a robust POS system that is compatible with Android and iOS devices and a desktop web-based platform. Other capabilities include kitchen management, table management, order management, loyalty programs, customer management, and by-app or at the cashier payment support among others. For restaurants, Menumiz app supports Google Cloud Print and is also works with RJ11 cash drawer triggers.

Versatile Customer-Facing App

With Menumiz, you can provide your regular patrons and casual diners alike with a modern and more convenient dining experience via a mobile app they can download. Through the Menumiz mobile app, they can see all the food and services being offered by the restaurant and the prices.

They can order and pay through the app, which contributes greatly to the seamlessness of their dining experience. Once they submit their order, the kitchen staff gets the information in real-time. This speeds up the whole order-to-kitchen-to-table process and eliminates instances of errors or misunderstanding that usually happen when manually conveying the customer’s order to the kitchen staff.

Customers can also rate and the food they have tried and leave feedback to let the restaurant know if they enjoyed the dish or if the food and service need improvement. Other customers will also see the rating on each food, which can introduce them to the popular dish among your patrons.

Create Engaging Digital Menus

Menumiz equips you with a digital menu creator that is quick and intuitive. You can create professional looking menus in minutes. Aside from the usual tempting images of food items and beverages, Menumiz lets you take it up a notch by incorporating short silent videos to your menus. Play to your diners’ gastronomical cravings and tempt them with mouthwatering videos and see your sales go up in an instant.

You can also make your menu more informative by including ingredients, nutrition facts (calories, etc.), allergen warnings, and how much time is needed for a dish to be served.

Secure Payment and Billing

Menumiz holds a PCI certificate. With PCI compliance, you can accept credit card payments securely. Customers can also rest assured in adding their credit card to your Menumiz mobile app to make direct payments. Bills are sent to customers through email and in the app order history for easy retrieval and access. An option to add tip is also available and will show before completing the payment.

Get to Know Your Customers

Restaurants can view the profile and dining history of customers who have set up their Menumiz accounts. With this unique feature, restaurants will know a particular customer’s food and service preferences, etc. which can also help them create marketing campaigns, promos, loyalty programs, etc., and give their customers more personalized dining experience.

All About Your Restaurant

Menumiz has a dedicated restaurant or a café page where you can provide details about your restaurant and what kind of facilities are available, such as free Wi-Fi, parking, smoking area, etc. This feature also helps place your restaurant in Google Maps where potential customers can find and access your menu and services (some of these features are only available in selected countries and only functions in select versions of the application).

Overview of Menumiz Features

  • Digital menu maker
  • Digital menu
  • Mobile app for Android and iOS devices
  • Desktop web-based platform
  • Self-service order
  • Dedicated restaurant / café page
  • Pay-by-app service
  • Pay at the cashier
  • RJ11 cash drawer triggers
  • Order management
  • Payment and billing management
  • Tip management
  • Kitchen management
  • Floor management
  • Smart inventory management
  • Customer service
  • Accounting
  • Loyalty program and discount coupons
  • Rating and feedback
  • PCI compliant

What Problems Will Menumiz Solve?

Problem #1: Restaurants pay a huge amount of wages to waiters or waitress.

Solution: Menumiz reduces the number of wait staff and, at the same time, increases the kitchen workload by having a self-service order and payment option from mobiles.

Problem #2: Printing menus is a hassle always, also a paper menu cannot be updated quickly.

Solution: By using Menumiz, restaurants do not need to print paper menus; they can quickly add a new menu, update, change, hide or unhide menus in real time. They even can have the same menu with different price based on the day or time of the day.

Problem #3: Restaurants have to use multiple software for different purpose and functions.

Solution: Menumiz has all under one platform. Restaurants pay one subscription and enjoy all-in-one integrated features, such as having an inventory system, online booking, and online delivery. Menumiz also provides a platform for marketing and loyalty schemes.

Awards & Quality Certificates

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Menumiz Position In Our Categories

Position of Menumiz in our main categories:

50

Menumiz is one of the top 50 Restaurant Management Softwareproducts

50

Menumiz is one of the 50
Restaurant Management Software products


If you are interested in Menumiz it could also be beneficial to investigate other subcategories of Best Restaurant Management Software gathered in our base of SaaS software reviews.

Each business has its own characteristics, and may need a specific Restaurant Management Software solution that will be adjusted to their business size, type of clients and staff and even individual industry they support. It's not wise to count on getting a perfect software that is going to be suitable for each business regardless of their history is. It may be a good idea to read a few Menumiz reviews first and even then you should keep in mind what the software is supposed to do for your company and your employees. Do you require a simple and intuitive app with only essential functions? Will you actually use the advanced tools needed by pros and big enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy software that will fit your budget.

How Much Does Menumiz Cost?

Menumiz Pricing Plans:
Free trial
Flat Rate S
A$99/month
Flat Rate M
A$199/month
Flat Rate L
A$299/month
Flat Rate Plus
A$499/month
Pay As You Go
1.9% of Gross Sales or Min. of A$899

Menumiz offers the following basic and enterprise pricing packages:

Free Plan

  • Unlimited users
  • Unlimited kitchen sections
  • Full access
  • Setup fee waived
  • No Lock-in contract
  • 10 tables (max)
  • 7 concurrent scans (max)

Flat Rate S – A$99/month

  • Everything included in Free plan
  • 15 tables (max)
  • 15 concurrent scans (max)
  • 30-day trial period

Flat Rate M – A$199/month

  • All Flat Rate S features
  • Pay By App
  • Gateway Transaction Charges (30¢ per transaction)
  • E-Merchant (all major banks in Australia)
  • 20 tables (max)
  • 30 concurrent scans (max)
  • No trial period

Flat Rate L – A$299/month

  • All Flat Rate M features
  • Gateway Transaction Charges (25¢ per transaction)
  • 30 tables (max)
  • 50 concurrent scans (max)

Flat Rate Plus – A$499/month

  • All Flat Rate L features
  • Gateway Transaction Charges (20¢ per transaction)
  • 40 tables (max)
  • Unlimited concurrent scans

Pay As You Go – 1.9% of Gross Sales or Min. of A$899

  • All features
  • Gateway Transaction Charges (inclusive in price)
  • Unlimited tables
  • Unlimited concurrent scans

Different rates apply in Malaysia, New Zealand, and Singapore.

User Satisfaction

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Menumiz reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Menumiz. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

0

NEGATIVE SOCIAL MENTIONS

1

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TICKETS

Menumiz User Reviews

Anonymous Reviewer

1 week ago
Verified
user


What are Menumiz pricing details?

Menumiz Pricing Plans:
Free trial
Flat Rate S
A$99/month
Flat Rate M
A$199/month
Flat Rate L
A$299/month
Flat Rate Plus
A$499/month
Pay As You Go
1.9% of Gross Sales or Min. of A$899

Menumiz offers the following basic and enterprise pricing packages:

Free Plan

  • Unlimited users
  • Unlimited kitchen sections
  • Full access
  • Setup fee waived
  • No Lock-in contract
  • 10 tables (max)
  • 7 concurrent scans (max)

Flat Rate S – A$99/month

  • Everything included in Free plan
  • 15 tables (max)
  • 15 concurrent scans (max)
  • 30-day trial period

Flat Rate M – A$199/month

  • All Flat Rate S features
  • Pay By App
  • Gateway Transaction Charges (30¢ per transaction)
  • E-Merchant (all major banks in Australia)
  • 20 tables (max)
  • 30 concurrent scans (max)
  • No trial period

Flat Rate L – A$299/month

  • All Flat Rate M features
  • Gateway Transaction Charges (25¢ per transaction)
  • 30 tables (max)
  • 50 concurrent scans (max)

Flat Rate Plus – A$499/month

  • All Flat Rate L features
  • Gateway Transaction Charges (20¢ per transaction)
  • 40 tables (max)
  • Unlimited concurrent scans

Pay As You Go – 1.9% of Gross Sales or Min. of A$899

  • All features
  • Gateway Transaction Charges (inclusive in price)
  • Unlimited tables
  • Unlimited concurrent scans

Different rates apply in Malaysia, New Zealand, and Singapore.

What integrations are available for Menumiz?

Menumiz integrates with the following business systems and applications:

  • Google Cloud Print
  • RJ11 Cash Drawers
  • Payment Express

User reviews


User reviews in total: 2

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The most favorable review

Anonymous Reviewer

1 week ago


Pros: We have terminated 6 waiters since switching to menumiz! the problem was not only the salaries , but the visa handling for them...each waiter was a nightmare to handle work permit. This system cuts the jobs! however, Andrew from Australia was with us by whaatsapp from the demo request...he helped us to learn how it works.

Cons: it is cloud-based pos and some pages are slow ... we are used to fast response on previous POS , it is a bit weird to wait when tapping the screen...another problem is asking customers to install the app ...some don't and we have to take table side orders...lucky menumiz has it.

The least favorable review

Anonymous Reviewer

3 weeks ago


Pros: There is no need for a waiter to bring a physical menu and there is no need for the customer to pay over the counter (for restaurants that have the Pay By App plan) as your food can be ordered and paid for all via online.

Cons: None

Anonymous Reviewer
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Published 1 week ago
Verified
user
Pro
review
We have terminated 6 waiters since switching to menumiz! the problem was not only the salaries , but the visa handling for them...each waiter was a nightmare to handle...



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Anonymous Reviewer
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Published 3 weeks ago
There is no need for a waiter to bring a physical menu and there is no need for the customer to pay over the counter (for restaurants that have the Pay By App plan) as...



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